Dynamic professional specializing in communication and relationship building, with advanced proficiency in Microsoft Excel, Word, and PowerPoint. Expertise in CRM software, including Odoo and Zoho, driving enhanced team collaboration and customer service. Recognized for fostering positive client relations and committed to developing long-term business partnerships.
Overview
12
12
years of professional experience
Work history
Business Development Executive
DANLESCO GULF LLC
Dubai, United Arab Emirates
11.2024 - 08.2025
Overseeing inspection systems, industrial packaging equipment and automation solutions across diverse industries.
Managed client requirements from enquiry through to post-sales support for equipment including Metal Detectors, X-Ray Machines, Checkweigher, Shrink Wrap machines, Labelling systems, Coding Solutions & End of line automation.
Drafting comprehensive techno-commercial proposals tailored to client requirements.
Nurturing and sustaining client relationships to foster repeat business and referrals.
Maintaining precise documentation and conducting follow-ups utilising CRM tools.
Implemented innovative strategies, leading to enhanced operational efficiency.
Identified potential clients for business expansion opportunities.
Senior Sales Engineer
HIMATRIX GROUP LLC
Dubai, United Arab Emirates
02.2022 - 10.2024
Leading team in Packaging Division through strategic development and application of marketing & sales initiatives.
Oversaw sales of Inspection Systems (Metal Detector, X-Ray & Check Weighing), End of Line Packaging Machines, Industrial Weighing Systems, Lab & Analytical Solutions, and Physical & Mechanical Testing Machines including Tensile Testing, Tear Testing, Packaging Film Testing solutions, and Friction Testing.
Facilitating enquiries through customer interaction to identify needs and present tailored products via comprehensive techno-commercial quotations.
Formulates business plan and sales strategy for market that secures company sales objectives and profitability.
Oversaw quotation follow-ups while clarifying and resolving technical issues by providing comprehensive support to customers.
Streamlined sales processes by implementing effective CRM systems.
Designed and presented product demonstrations to secure new business contracts.
Nurtured long-term relationships with key accounts fostering increased sales opportunities.
Enhanced sales strategies by conducting comprehensive market research.
Sales Executive
PURPLE PACKAGING FZE
Ajman, United Arab Emirates
05.2018 - 01.2022
Developed expertise in operation of shrink wrap machines and vacuum pack machines.
Utilised inspection systems (Metal Detector, X-Ray, Check - Weighers) to ensure quality control in packaging processes.
Operated VFFS machines for efficient vertical form fill seal packaging.
Managed pallet wrapping machine to optimise load stability during transport.
Implemented labelling machines for enhanced product identification.
Employed flow wrapping machine to improve packaging efficiency.
Handled POF shrink films for effective product preservation.
Thorough understanding of food high-speed packaging systems.
Establish business relationship with end-users, traders, consultants and multinationals.
Develop leads and opportunities to develop new accounts.
Generate demand pull in territory via focused customer visits and enhanced utilisation of marketing materials
Assist and sell customers on appropriate packaging supply solutions and custom packaging needs.
Maintain a thorough knowledge of the product, Industry and competitive posture of the company.
Achieve monthly and annual sales targets.
Supported HR functions by managing client communications and internal reporting in CRM systems.
Maintained customer relationships with professional communication and service focus.
Handled full-cycle visa & labor documentation for employees (Free Zone & Immigration departments).
Liaised with government authorities for license renewals, cancellations & official approvals.
Handled new, renewal & cancellation of employee visa along with medical and EID documentation procedures.
Warehouse Operations:
Overseeing receiving, warehousing, distribution and maintenance operations
Setting up layout and ensure efficient space utilization
Coordinate with fire and water departments for necessary approvals
Produce reports and statistics regularly (IN/OUT status report, dead stock report etc.)
Executive Finance
Ganapati Motors – Maruti Suzuki
Bhilai, CG, India
07.2015 - 03.2016
Offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.
Training and providing the sales team with information on finance and lease programs and the benefits of the dealership's financing and extended service programs.
HR & Administrator
Agarwal Ispat Udyog
Bhilai, India
01.2014 - 07.2015
Handled all administrative duties including employee records, data entry & documentation.
Assisted in recruitment coordination and basic HR recordkeeping for internal staff.
Education
SSC - Senior Secondary
Central Board of Secondary Education
India
Bachelor of Commerce - Commerce & Business Studies
Pt. Ravishankar Shukla University
India
2011 - 2014
HSC - Senior Secondary
Central Board of Secondary Education
India
04.2001 - 2010
Skills
Communication and relationship building
Innovative thinking
Computer proficiency (Microsoft Excel, Word, PowerPoint)
CRM software expertise (Odoo, Zoho)
Team collaboration for customer service
Positive attitude and client relations
Product knowledge
Market and trend analysis
PERSONAL INFORMATION:
English
Fluent
Hindi
Native
Hobbies and Interests
Car enthusiast, Music Lover, Movies & Series buff, Cricket & Badminton.
Timeline
Business Development Executive
DANLESCO GULF LLC
11.2024 - 08.2025
Senior Sales Engineer
HIMATRIX GROUP LLC
02.2022 - 10.2024
Sales Executive
PURPLE PACKAGING FZE
05.2018 - 01.2022
HR & Public Relationship Officer (PRO)
KAPHS Middle East General Trading
03.2016 - 04.2018
Executive Finance
Ganapati Motors – Maruti Suzuki
07.2015 - 03.2016
HR & Administrator
Agarwal Ispat Udyog
01.2014 - 07.2015
HSC - Senior Secondary
Central Board of Secondary Education
04.2001 - 2010
SSC - Senior Secondary
Central Board of Secondary Education
Bachelor of Commerce - Commerce & Business Studies