AMIT RAYAMAJHI
Dubai
Summary
Customer-focused Barista and Food & Beverage professional with over 12 years of experience across the UAE and Saudi Arabia. Skilled in preparing high-quality espresso-based drinks, delivering outstanding customer service, and ensuring smooth daily operations. Building strong guest relationships, maintaining cleanliness and safety, and supporting team performance. Seeking to contribute my barista expertise and customer service skills to GMG’s mission of inspiring well-being.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store In-Charge / Customer Service & Sales
Baskin Robbins
01.2016 - Current
- Greet and serve customers with a friendly and professional attitude, ensuring a positive in-store experience.
- Handled POS transactions (cash & card), managed inventory, and maintained product quality.
- Trained and supported staff to ensure smooth operations and customer satisfaction.
- Crafted customized ice cream cakes and served food items in compliance with food safety standards.
- Consistently achieved 90%+ sales targets and contributed to high customer return rates.
Senior Barista/Cashier
BARNCAFE
01.2010 - 01.2014
- Prepared a variety of espresso-based drinks (espresso, latte, cappuccino, cold brew).
- Delivered excellent customer service by recommending products and answering guest questions.
- Processed cash and card payments accurately while balancing daily sales.
- Assisted with inventory management to ensure adequate stock levels and minimize waste.
- Implemented quality control measures for consistently high-quality beverages served every time.
- Maintained cleanliness of the work area and equipment to ensure compliance with health code regulations.
- Consistently achieved 92%+ sales targets and contributed to high 5% customer return rates
Education
School Leaving Certificate [SLC] -
Shree Shanti Adarsha Secondary School
Jhapa,Nepal01.2004
High School Diploma -
Bal Kumari College
Narayanghat,Chitwan -Nepal01.2008
Skills
- Coffee & Beverage Preparation
- Customer Service & Guest Engagement
- POS Operation & Cash Handling
- Food Safety & Hygiene Compliance
- Teamwork & Staff Support
- Inventory & Stock Management
Certification
- Python for Everybody, Coursera-university of michigan - November 29, 2024
- Sales Foundations, linkedin learning - September 2, 2025
- Work Smarter with Microsoft Excel,microsoft -coursera
September 28,2025
Languages
English
Professional Working
Hindi
Full Professional
Arabic
Elementary
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
Timeline
Store In-Charge / Customer Service & Sales
Baskin Robbins
01.2016 - Current
Senior Barista/Cashier
BARNCAFE
01.2010 - 01.2014
School Leaving Certificate [SLC] -
Shree Shanti Adarsha Secondary School
High School Diploma -
Bal Kumari College
Driving License Number
-2680359