Amit Shrestha

Achieved operational excellence by leading daily store operations with a focus on service efficiency.
Elevated team performance through effective supervision and motivation, consistently meeting set standards.
Ensured compliance with food safety and hygiene regulations, reinforcing brand integrity across all shifts.
Reduced wastage and shortages by proactively managing stock levels and inventory control.
Enhanced guest satisfaction by resolving customer complaints in a professional manner.
Contributed to reaching sales targets, KPIs, and operational goals in collaboration with store manager.
Streamlined shift briefings and performance assessments, driving team productivity.
Secured financial accuracy through diligent cash management and daily reconciliation processes.

• Managed full shift operations during high-volume peak hours

• Supervised staff performance, discipline, and shift allocation
• Ensured fast service, product consistency, and cleanliness standards
• Trained and onboarded new employees to brand SOPs
• Handled cash, daily sales reports, and operational checklists
• Acted as Manager-in-Charge during absences

• Prepared food strictly according to brand recipes and quality standards
• Maintained excellent hygiene and workstation cleanliness
• Supported team efficiency during rush hours and promotions
• Demonstrated strong performance, leading to promotion to Supervisor