AMIT KUMAR RAJ

• Develop and maintain relationship with existing and new clients
• Manage and optimize - relationship with hotels and other service providers in the destination
• Ensure that the unit’s competitive edge and reputation is maintained at all times.
• Directly responsible for the operational performance and customer satisfaction.
• Achieve healthy margins and meet revenue budgets.
• Participate in industry related trade shows
• Plan, schedule, organize and execute events from commencement to conclusion.
• Attract and capture the client’s interest in the destination by ensuring quality, cost-effective, in-depth proposals, resulting in competitive, innovative, tailor made program

• Handle Leisure and Incentive enquires from GCC and Middle East market
• Design tailor made programs for agencies to meet client requirements and budget
• Plan, schedule, organize and execute events from inception to conclusion
• Optimize upselling opportunities during the operations
• Negotiate with suppliers and hotels to ensure health margins
• Maintain existing relationships and develop new relationships with clients and suppliers
• Maintain and implement the policy of continuing product and service innovation
• Accountable for a percentage of the MICE budget

• Identify all sales opportunities and demonstrate a high level of diary and rate management
• Maximise conversion, whilst maintaining a professional, efficient, friendly and outstanding level of service.
• Create, manage, promote and host innovative show-rounds and events.
• Attend team familiarization visits of all Hotels and Venues
• Proactively maintain contact with clients
• Secure appointments and show-rounds for guests.
• Supervise the Event Creator Team.
• Keep team knowledge up to date.