Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
AMMAR AHMAD

AMMAR AHMAD

DUBAI,Dubai

Summary

Travel professional with extensive experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work history

Dressmaker

Black Diamond faishon
Dubai , Dubai
03.2009 - 01.2014
  • Repaired and updated various items of clothing, restoring former item quality and style.

Production Executive

Black Diamond faishon
Dubai
02.2014 - 01.2016
  • Supervised production schedules and production quality for timely delivery

Delivery Driver

Black Diamond faishon
Dubai , Dubai
01.2019 - 01.2023
  • Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Business Partner

Fly sky travel
India, India
03.2017 - 05.2023
  • Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
  • Provided customers with outstanding service, extending relationships for future business opportunities.

Online Sales Visa and tickets

Self
Dubai, Dubai
01.2021 - Current
  • Developed threat and risk assessments with ranked response options.
  • Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
  • Responded to clients' questions, issues and complaints, thinking creatively to formulate effective solutions.
  • Handled large volumes of email enquiries daily, exceeding agency averages.
  • Confirmed payment of deposits from clients before commencing with booking
  • Transmitted digital and printed documents to customers by post or email.
  • Advised customers on visas and travel safety.

Education

Intermediate 12 th -

Nand kishor inter college
Indian
07.2008 - 03.2009

Certificate - Computer knowledge

bhartiyam computer knowledge
Indian
01.2007 - 01.2008

Certificate of electronic - Electronics

faizabad polytechnic
India
01.2005 - 01.2006

Ms office and telly ERP 9 - Normal account

A.Z computer institute
India
01.2008 - 01.2009

Skills

  • Customer relationship management
  • Market trends understanding
  • Customer service
  • Report writing skill
  • Travel research
  • Client amenities
  • Data entry
  • System monitoring
  • Schedule management
  • MS Office Suite
  • Invoice preparation
  • Month-end processes
  • V-lookups
  • Ms Excel
  • Ms world
  • Basically accounting
  • Typing
  • Audio typing
  • File storage and backups
  • Document editing
  • Touch typing

Languages

Hindi
Fluent
English
Intermediate
Urdu
Fluent
Arabic
Intermediate

Timeline

Online Sales Visa and tickets

Self
01.2021 - Current

Delivery Driver

Black Diamond faishon
01.2019 - 01.2023

Business Partner

Fly sky travel
03.2017 - 05.2023

Production Executive

Black Diamond faishon
02.2014 - 01.2016

Dressmaker

Black Diamond faishon
03.2009 - 01.2014

Intermediate 12 th -

Nand kishor inter college
07.2008 - 03.2009

Ms office and telly ERP 9 - Normal account

A.Z computer institute
01.2008 - 01.2009

Certificate - Computer knowledge

bhartiyam computer knowledge
01.2007 - 01.2008

Certificate of electronic - Electronics

faizabad polytechnic
01.2005 - 01.2006
AMMAR AHMAD