Ammar Al Hantoobi
Abu Dhabi
Summary
Experienced and motivated leader with a proven track record of success in enhancing sourcing operations and exceeding customer expectations. Proven ability to manage all aspects of procurement, from supplier relationships to the development of efficient processes. Expertise in strategizing and implementing effective solutions that drive operational excellence and align with organizational goals.
Professional with extensive leadership experience in managing departmental operations and driving team success. Known for strong focus on collaboration and delivering consistent results. Reliable and adaptable, excelling in strategic planning and team management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Acting Sourcing Operations Section Head
Museums Shared Services
03.2024 - Current
- Spearheaded initiatives to enhance sourcing operations, resulting in increased efficiency and cost savings
- Successfully managed supplier relationships, ensuring timely delivery of goods and services
- Cultivated a culture of teamwork among procurement staff.
Sourcing Unit Head
Louvre Abu Dhabi
09.2022 - 07.2024
- Developed and executed procurement strategies that supported the organization's mission and goals
- Established strong relationships with internal customers, ensuring their needs were met with transparency and efficiency
- Managed all aspects of procurement for the museum, from sourcing to contract negotiation
Senior Procurement Specialist
Nawah Energy Company
08.2021 - 11.2022
- Managed the procurement of goods and services for the company's operations
- Negotiated contracts with suppliers, ensuring competitive pricing and favorable terms
- Ensured compliance with procurement policies and procedures
Procurement Manager
Etihad
11.2017 - 08.2021
- Managed all procurement related to Facilities Management
- Managed the supplier relationships
Graduate Manager
Etihad
09.2015 - 11.2017
- Completed a graduate management program focused on experiential learning, coaching, and classroom training
- Gained experience in various aspects of the aviation industry, including leadership, management, and operations
Customer Care Professional
Marriage Fund UAE
07.2013 - 09.2015
- Managed customer applications for grants, ensuring timely and accurate processing
- Implemented an auto-archiving system for finished applications, improving efficiency and record-keeping
- Supervised training sessions for newlywed couples, providing valuable information and support
- Received training in Quality Management, enhancing skills in process improvement and customer satisfaction
Sales and Services Representative
Dubai Islamic Bank
01.2009 - 06.2011
- Managed daily walk-in customers, providing exceptional service and building strong relationships
- Processed customer transactions efficiently and accurately
- Provided information and advice on the bank's products and services
- Trained as a teller and gained experience in various customer service roles
- Managed the quality assurance in the branch, ensuring compliance with bank standards and procedures
Education
Bachelor of Science - Business Administration - Quality and Strategy Management, Business Administration - Management Information Systems
Higher Colleges of Technology
Abu Dhabi, United Arab Emirates07-2015
Skills
- Customer Service
- Procurement
- Personal Banking
- Problem Solving
- Team Motivation
- Communication
- Strategic Planning
- Supplier Relationship Management
- Contract Negotiation
- Quality Management
- Process Improvement
- Leadership
- Mentoring
- Microsoft Excel
- PowerPoint
- Team management
- Customer relations
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Team collaboration
- Team leadership
- Decision-making
- Relationship building
- Effective leader
- Operational efficiency
- Team building
- Employee motivation
Certification
- Extreme Productivity (Blinkist Summary)
- Communicating with Transparency
- Customer Service: Serving Internal Customers
- Certified Business Professional Customer Service
- Communication skills and the art of dealing with the public
- Brainstorming strategy
- System Coordinator - My Gov
- System Administrator - My Gov
- Foundations & principle of Islamic Finance
- Retail banking & product knowledge
- Phone banking skills
- Sales skills improvement
- Product knowledge
- P.K. cards & home finance
- Building powerful relationships
- Introduction to aviation
- Certified International Procurement Professional (CIPP)
- Certified International Procurement Manager (CIPM)
- Six Sigma Green Belt
- Six Sigma Black Belt
- Contract and Commercial Management Practitioner (CCMP)
Languages
Arabic
English
Awards
Employee of the second quarter 2014
Timeline
Acting Sourcing Operations Section Head
Museums Shared Services
03.2024 - Current
Sourcing Unit Head
Louvre Abu Dhabi
09.2022 - 07.2024
Senior Procurement Specialist
Nawah Energy Company
08.2021 - 11.2022
Procurement Manager
Etihad
11.2017 - 08.2021
Graduate Manager
Etihad
09.2015 - 11.2017
Customer Care Professional
Marriage Fund UAE
07.2013 - 09.2015
Sales and Services Representative
Dubai Islamic Bank
01.2009 - 06.2011
Bachelor of Science - Business Administration - Quality and Strategy Management, Business Administration - Management Information Systems
Higher Colleges of Technology
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