Ammar Alwathaifi

. Work closely with pilots, air traffic control, and ground crews to create flight plans, assess weather conditions, and adjust routes as needed

. Responsibilities include pre-flight planning, real-time monitoring, and post-flight analysis, all while adhering to safety regulations and company procedures

. Developing and filing flight plans that comply with aviation regulations and company policies

. Monitoring weather patterns and conditions to identify potential hazards and ensure safe flight operations

. Analyzing aircraft performance, including weight, balance, and fuel requirements

. Selecting the optimal flight route, considering factors like air traffic, terrain, and fuel efficiency

. Coordinating with air traffic control, ground crew, and other relevant personnel for flight clearances and resource availability

. Conducting pre-flight briefings with pilots to review flight plans, weather conditions, and potential hazards

. Monitoring the progress of flights in real-time, tracking their position, altitude, and speed

. Providing pilots with real-time weather updates and potential hazards along the flight path

. Making adjustments to flight plans in response to unexpected events, such as weather changes, mechanical issues, or air traffic delays

. Maintaining clear and concise communication with pilots, air traffic control, and ground crews

. Ensuring compliance with all safety procedures and regulations throughout the flight operation

. Calculating fuel requirements and ensuring optimal fuel usage for each flight

. Coordinating with maintenance teams to ensure aircraft readiness

. Responsible for all ground dispatch activities for EK and other airlines

on shift basis

. Ensuring safety procedures are followed by auditing and monitoring

activates of staff and equipment on duty

. Conducting safety and SOP briefings shiftwise and weekly as well

as sending out safety shift briefings

. Reporting Incidents/accidents and near misses whenever occurred

and providing analyses and suggestions for improvements and solutions to inappropriate and/or risky processes

. Evaluating staff performance on a parodic basses and suggest

training in areas where required

. Managed budgeting process, aligning departmental budgets with organizational goals and monitoring performance against targets.

. Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.

. Managed other airlines Arrivals, Departures and turn around

activates

. Responsible of supervising the unloading and loading of aircrafts

within agreed ground time and all activates withing the ERA

according to standard safety mesures

. Acting as the main source of information and communication to DOCC

departments

. Supervising the loading team and drivers responsible for loading

and unloading the aircraft as well as the drivers moving the equipments

. Responsible to hand over all legal documents to flight crew including

but not limited to load sheet notoc and passenger name list

• Enhanced passenger satisfaction by providing exceptional customer service and addressing concerns promptly.
• Trained new airport services agents, fostering a supportive team environment and enhancing overall performance.
• Facilitated clear communication between ground staff, cabin crew, and pilots to ensure efficient flight preparations.
• Monitored gate activities closely, proactively addressing potential delays or disruptions for smoother operations.
• Streamlined boarding processes for faster turnaround times, ensuring on-time departures and arrivals.

. Checking in passengers and their baggage with high customer service

levels as per company policy

. Boarding passengers at the boarding gates and assisting in hand

baggage collection

. Coordinating Remote parking stands passenger busses process by

safely monitoring and organizing the embarking and disembarking

of passengers from the terminal and the aircraft

. Meeting arriving flights and facilitating the process of safe

passengers disembarkation and embarking passenger busses

• Enhanced customer satisfaction by efficiently managing check-in and boarding processes for passengers.
• Resolved various passenger issues by maintaining professionalism and effective communication at all times.
• Processed travel documents accurately while adhering to strict guidelines, preventing security breaches or immigration issues.
• Collaborated with security personnel to ensure adherence to airport safety regulations and protocols.

• Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
• Brought in new business connections and revenue generation opportunities by improving networking strategies.
• Improved brand awareness by monitoring marketing campaigns and fostering membership acquisitions and business development.
• Evaluated and decided upon key investments in equipment, infrastructure and talent.
• Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
• Optimized supply chain operations through rigorous analysis of inventory levels, production schedules, and shipping logistics for enhanced cost control.
• Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
• Delivered consistent results under tight deadlines by effectively prioritizing tasks, delegating responsibilities, and maintaining focus on key objectives.
• Identified trends in customer marketplaces to develop valuable solutions.
• Managed budget planning and financial forecasting, ensuring optimal resource allocation for maximum return on investment.
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.

• Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
• Maintained neat and clean work areas to maximize efficiency and safety.
• Designed custom storage solutions for the workshop that maximized space utilization while maintaining organization.
• Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
• Reduced equipment downtime by implementing preventive maintenance programs and managing repair schedules proactively.
• Fostered a positive work culture by promoting open communication, teamwork, and recognition of individual achievements.
• Conducted regular safety audits of the workshop facilities identifying potential hazards and ensuring compliance with safety regulations.