Amna Almazrouei
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Receptionist
MDCBMS
Abudhabi
07.2018 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Scheduled and confirmed appointments and meetings for management team.
- Meeting coordinator
- Protocol - VIP Guest Welcome
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Aabar Investment Company
Abudhabi
11.2013 - 06.2018
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled and confirmed appointments and meetings for senior management team.
- Resolved customer problems and complaints.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
Education
high school -
Horizon Private School
08.2011 - 07.2012
Skills
Professional demeanor
Scheduling
Mail handling
Administrative support
Meeting coordinator
Timeline
Receptionist
MDCBMS
07.2018 - Current
Receptionist
Aabar Investment Company
11.2013 - 06.2018
high school -
Horizon Private School
08.2011 - 07.2012