Customer Service Advisor withe 4 years experience
Dubai Economy
Dubai
- Assist customers with inquiries related to services and applications
- Resolve customer issues and provide clear service information
- Maintain professional communication with clients
AMNA KHALED MOHAMAD ALI
Summary
Dedicated professional with expertise in customer service and communication. Proven problem-solving abilities and data entry skills enhance team collaboration and pressure management. Proficient in Microsoft Word and basic Excel, with experience in social media utilization. Committed to leveraging these competencies to achieve organizational goals.
Work history
Customer Service
Dubai Courts Services (Adeed)
Dubai
- Assist clients with government service applications
- Handle documentation and provide customer guidance
- Support service delivery and customer satisfaction
Data Entry
Al Salamah Medical Center (COVID-19 Department)
Umm Al Quwain
- Enter and manage patient data accurately
- Organize records and maintain database information
- Support administrative and medical teams
Education
High School Diploma -
Al Salamah Girls School
Umm Al Quwain 2001.04 - /2021
Skills
- Customer service
- Communication skills
- Problem solving
- Data entry
- Team collaboration
- Pressure management
- Computer proficiency
- Social media utilization
- Microsoft Word expertise
- Basic Microsoft Excel
Languages
Arabic – Native
English – Intermediate
Urdu – Basic
Timeline
High School Diploma -
Al Salamah Girls School
2001.04 - /2021
Customer Service
Dubai Courts Services (Adeed)
Data Entry
Al Salamah Medical Center (COVID-19 Department)
Customer Service Advisor withe 4 years experience
Dubai Economy