Working at the Sharjah Museums Authority (SMA) since 2013 has been a profoundly rewarding journey, marked by significant personal and professional growth. Moreover, working at the SMA has provided numerous opportunities for professional development. It's a place where every day brings new opportunities to connect with our heritage and share it with the world.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Senior Public Relation Coordinator
Sharjah Museums Authority
Sharjah
03.2024 - Current
Coordinated special events, improving community engagement inside and outside SMA .
Organized and participate in high-level meetings and activities with senior management and government sectors to foster stronger relationships.
Responsible for protocol coordination and official arrangements for high-level delegations, including ambassadorial visits and royal family attendance at museum events and functions.
Act as the official liaison for Sharjah Museums during VIP visits, meeting ensuring appropriate diplomatic protocol and cultural sensitivity are maintained.
Represent Sharjah Museums national and international by participating in events like : ATM, Global Media Congress, business trips and official delegations, promoting the institution and Sharjah's cultural initiatives abroad.
Collaborated on public relations initiatives to increase positive media coverage.
Senior human resources Coordinator
Sharjah Museums Authority
Sharjah
03.2013 - 03.2024
Improved staff morale via successful engagement activities.
Maintained up-to-date knowledge of employment laws, ensured compliance.
Handled sensitive data with utmost confidentiality and professionalism.
Fostered open communication culture by organising regular meetings.
Reviewed and renewed company policies, ensuring strict legal compliance across all business activities.
Devised and implemented successful employee retention strategies, including improved exit interview and onboarding procedures.
Collaborated with entire human resource department to discuss new ways to recruit top talent.
Educated line managers on policy and process changes for implementation.
Created succession plans and promotion paths for staff.
Reduced staff turnover through improved performance development programmes.
Oversaw job fairs to bring in local talent for long-term and seasonal positions.
Maintained high staff morale through regular team building activities.
Implemented flexible working policies to promote work-life balance.
Boosted employee satisfaction with effective benefits administration.
Organised company-wide events, fostering a sense of community and team spirit.
Education
Bachelor of Business Administration - Business Management
University of Sharjah
Sharjah
09.2007 - 05.2012
Skills
Employee relations and conflict resolution
Investigations and Disciplinary Processes
Event planning and coordination
Communication expertise
Ceremony and formal event organization
Escorting and managing foreign dignitaries, ambassadors and VIP andexecutive protocol coordination
Diplomatic and government protocol compliance
Languages
English
Fluent
Arabic
Native
Japanese
Beginner
Affiliations
Traveling
Pianist
Timeline
Senior Public Relation Coordinator
Sharjah Museums Authority
03.2024 - Current
Senior human resources Coordinator
Sharjah Museums Authority
03.2013 - 03.2024
Bachelor of Business Administration - Business Management
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