Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Software
Timeline
Hi, I’m

Amna Majid Mousa Saeed AlRaeesi

Date Of Birth : 26 Dec 1998 UAE Local
Sharjah

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
year of professional experience
3
years of post-secondary education
4
Languages

Work History

Consultant for the happiness of customers
Sharjah

Tawjeeh Center
02.2020 - 08.2021

Job overview

  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.
  • Received and processed stock into inventory management system.
  • Improved operations through consistent hard work and dedication.
  • Worked with customers to understand needs and provide excellent service.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed team communications and information for meetings.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Roqaya High School
Sharjah

High School Diploma
12.2014 - 06.2017

Skills

    Call center transactions

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Accomplishments

    Department of human resources sharjah 2019 :

    - Career guidance course for the functional interview system

    - Courses of creativity in customer service and etiquette art


    Al Falah nursery 2019 :

    -Field training for month

Interests

Reading

Swimming

Riding horses

Software

Microsoft office

Printing in both arabic and english

Managing time

Team work

Timeline

Tawjeeh Center

Consultant for the happiness of customers
02.2020 - 08.2021

Roqaya High School

High School Diploma
12.2014 - 06.2017
Amna Majid Mousa Saeed AlRaeesiDate Of Birth : 26 Dec 1998 UAE Local