Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Amor Idrissa

Dubai
Amor Idrissa

Summary

Outgoing and reliable Brand Ambassador with 15 years of experience in sales and marketing. Trusted to positively represent Luxury brand by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
years of professional experience

Work History

Welsh government/INK Beverages
Dubai

Brand Ambassador
11.2022 - 05.2023

Job overview

  • Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
  • Shared feedback and ideas with management to improve processes.
  • Created experiences that drove business results and customer brand engagement.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.
  • Built relationships and personalized future client development opportunities by collecting customer data.
  • Gave out product samples, coupons and pamphlets to encourage sales.
  • Maintained professionality and efficiency while working closely with leadership.
  • Worked promotional events for different products, persuading customers to purchase and documenting sales.
  • Delivered public demonstrations for crowds at stores, trade shows and conferences.

CEO STAFFING, United Arab Emirates
Dubai

Senior Sales Representative
01.2022 - 05.2023

Job overview

  • Assists customers by welcoming them, answering questions and managing financial transactions as well as driving sales through engagement and sharing product knowledge
  • Manage customer service quality, to meet customer expectations by offering professionalism and human touch
  • Support sales consultant team, sharing brand and product insights and visual merchandising support
  • Correctly operate the retail IT system for stock transfers, receiving and stock inquiries
  • Support the store operations activities
  • Engaged, educated and befriended customers to deliver amazing shopping experience
  • Achieved and exceeded sales goals in line with prescribed selling strategy
  • Acted as face of brand at retail events and sampling opportunities at multiple locations.

POM ALLIANCE
Dubai

Commercial Manager
07.2018 - 12.2022

Job overview

  • Main activity looking for potential opportunities in the food industry providing local businesses and retailers with imported products offers from all over the world
  • Securing import deals with suppliers from European countries, Australia and South Africa
  • Distribute the product directly to the GCC clients
  • Key accounts and finalize operations follow up order rotations and providing analytical data to help improve and develop each account
  • Working closely with air and sea shipping companies, organize exports document and import clearance
  • Processes with over 150 flight per year and 480 containers for sea shipments
  • Setting development plan for current business and expanding areas of activity for regular products
  • Following up on logistics and organizing new arrival simultaneously while taking actions for the dormant and near expired stock
  • Taking actions to increase the annual turnover from 10 million to 20 million USD by increasing the category of product targeting new client in E-commerce and HORECA sector and establishing our own E-shop.

Al Tayer Group, s
Bloomingdale, Dubai

Sales Executive
10.2017 - 07.2018

Job overview

  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques
  • Retained excellent client satisfaction ratings through outstanding service delivery
  • Attended advanced training sessions and conferences to increase product knowledge and productivity
  • Assisted in product placement and visual merchandising
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Exceeded goals through effective task prioritization and great work ethic.

Stree General Trading
Dubai

Account Executive
03.2015 - 05.2018

Job overview

  • Reporting to the Key Account Manager
  • Leading international gourmet F&B brands (Coffee Verano, San Remo) offering great tasting products for the foodservice industry as well as the office market, by leveraging our extensive management experience
  • Promoting company product to prospect organization and to clients in the MENA region
  • Achieving monthly and yearly sales target set by the management
  • Maintain relationship with clients by providing support, information, and guidance
  • Researching and recommending new opportunities
  • Recommending profit and service
  • Organize sales meetings
  • Establish new business contract and proposals
  • Attending trade exhibitions, conferences and meetings
  • Reviewing sales performance
  • Establishing strong business connections with Retailers.

Samra Jewelry-Kids Puzzle, Emirates

Boutique Manager
04.2013 - 05.2015

Job overview

  • Roberto Cavalli, Versace) Dubai, Complete the store operational requirements by scheduling and assigning employees, following up on work results
  • Providing induction and training for new employees
  • Monitoring stock movement
  • Build and maintain a strong customer base/clientele book
  • Clearing trading license and police permit with the economic department and CID
  • Following up on customers request to ensure and maintain customer loyalty
  • Working in a multi-cultural environment and ensure teamwork within the department and the organization
  • Ensuring that all merchandise is displayed asper the visual merchandise standards
  • Ensure that the stock room is clearly stocked and arranged
  • Finalize sales target achievements in line with company strategy
  • Prepare report for the General Manager on Sales, stock, teem performance
  • Planning and organizing sale and promotion asper the events schedule.

Al Futtaim _ Marks & Spencer
Dubai

Shop supervisor
08.2011 - 05.2013

Job overview

  • Assisting sales team in servicing clients
  • Building relationships and providing the best customer service to both internal and external customers as per the service standards
  • Execute any sales promotions
  • Ensure that the store is well merchandised and tidy during the trading ours
  • Prepare Sales team and cashier floor Rotations on daily basis
  • Contribute to teamwork by sharing information and best practices
  • Participate in maintaining visual merchandising according to company and seasonal guidelines
  • Keep stock info update and follow store-to-store transfer request procedures
  • Reporting to the department manager and the store manager.

Education

New Horizons Private School
Tunisia

Some College (No Degree) from Business Economics

University Overview

Skills

  • Reliable & Trustworthy
  • Team Member Motivation
  • Staff Training and Motivation
  • Critical Thinking
  • Friendly, Positive Attitude
  • Good Work Ethic
  • People Skills
  • Customer Service
  • Planning & Organizing

Languages

Languages
  • English
  • Arabic
  • French
  • Timeline

    Brand Ambassador
    Welsh government/INK Beverages
    11.2022 - 05.2023
    Senior Sales Representative
    CEO STAFFING, United Arab Emirates
    01.2022 - 05.2023
    Commercial Manager
    POM ALLIANCE
    07.2018 - 12.2022
    Sales Executive
    Al Tayer Group, s
    10.2017 - 07.2018
    Account Executive
    Stree General Trading
    03.2015 - 05.2018
    Boutique Manager
    Samra Jewelry-Kids Puzzle, Emirates
    04.2013 - 05.2015
    Shop supervisor
    Al Futtaim _ Marks & Spencer
    08.2011 - 05.2013
    New Horizons Private School
    Some College (No Degree) from Business Economics
    Amor Idrissa