AMOS WANDERI
Dubai,UAE
Summary
Steadfast Logistic Coordinator with strengths in logistic management and problem-solving skills. Capable of working independently or in team-structured environment. Solid track record of proficiently managing supply chain operations demonstrating exceptional communication and interpersonal abilities, coupled with honesty and integrity. Adept at safely handling chemicals and operating loading machines, showcasing flexibility and a quick learning aptitude. Committed to executing duties with precision, aiming to leverage skills in a dynamic work environment for continued professional growth.
Overview
10
10
years of professional experience
Work history
Operation Service Agent Position
FedEx Express
Dubai, UAE
11.2023 - 08.2025
- Specialised in UTL department, managing customer service through calls and emails.
- Delivered courier support services, including BOE and invoice retrieval.
- Prepared truck manifests to ensure accurate shipment records.
- Handled missorts and rerouted shipments for timely delivery.
- Managed DWC late media and incomplete shipments efficiently.
- Typed and prepared various operations reports for tracking performance.
- Audited records, maintaining accuracy of airway bills and files.
- Reviewed airway bills and interfaced with customers regarding customs issues.
- Fulfilled client requests within agreed timeframes to maintain satisfaction.
- Collaborated with various departments to streamline business operations.
Logistics Coordinator
Independent Electoral and Boundaries Commission
Nairobi, Kenya
01.2021 - 06.2023
- Arranged election materials for collection by Presiding and Deputy Presiding Officers.
- Distributed election materials to polling stations in coordination with Returning Officer.
- Created and implemented route maps for efficient material distribution.
- Supported Returning Officers in managing distribution and retrieval of election materials.
- Identified discrepancies in materials received and liaised with Returning Officer for resolution.
- Maintained comprehensive records of all materials throughout the process.
- Resolved logistical challenges through innovative solutions.
- Collaborated with warehouse teams to optimise storage strategies.
Dispatch Associate
Hotpoint Appliances Limited
Nairobi, Kenya
06.2018 - 11.2020
- Ensuring timely dispatch of vehicles for deliveries.
- Tracking vehicles to avoid unnecessary movements during delivery.
- Placing future bookings per the dispatch list for smooth customer deliveries.
- Giving clear instructions to drivers on pick-up and drop-off points.
- Handling complaints or information requests from clients and transporters.
- Preparing vehicle allocation reports.
- Coordinated logistics, resulting in optimised routes and faster deliveries.
- Compiled detailed reports on dispatch activities to improve future planning.
- Delegated tasks efficiently to achieve operational objectives.
- Attended regular training sessions to maintain up-to-date knowledge on regulations.
Transporters Onboarding Specialist
Sendy Limited
Nairobi, Kenya
02.2016 - 05.2018
- Conducting ad hoc support to investigate ongoing or upcoming incidents raised by partners and clients.
- Contacting government and non-government agencies to obtain records during verifications or investigations.
- Managing partner audits and ensuring they are well-branded during assignments.
- Managing the partner suspension tracker, onboarding and offboarding partners, and preparing monthly reports.
- Managing partner refresher trainings and disciplinary proceedings.
- Inviting and training partners (Drivers & Riders) according to the training manual.
- Following up with partners to ensure regular service of customers' orders and identifying reasons for non-conformity.
- Identifying potential partners for the company.
Education
Bachelor of Commerce - Finance
Multimedia University of Kenya
/2011 - /2015
Skills
- Computer proficiency
- Quick learner and flexible
- Good communication and interpersonal skills
- Honesty and integrity
- Problem solving
- Competent and diligent in executing duties
- Loading machines
- Safely handling chemicals
Key Trainings and Workshops
- Pallet Building.
- QDM fundamentals.
- Universal Dolly and Thermal blanket handling.
- Cargo screening procedures & Cargo security.
- T- Stacking.
- DG in- Depth security Training.
- Human factors and fatigue at work place.
- Safety Management systems.
- ULD weighing and Loading
- Ramp basics.
- International Dangerous Goods awareness and Handling.
- Sexual Harassment in the workplace.
- Workplace violence prevention for all.
- Information security Essentials.
Timeline
Operation Service Agent Position
FedEx Express
11.2023 - 08.2025
Logistics Coordinator
Independent Electoral and Boundaries Commission
01.2021 - 06.2023
Dispatch Associate
Hotpoint Appliances Limited
06.2018 - 11.2020
Transporters Onboarding Specialist
Sendy Limited
02.2016 - 05.2018
Bachelor of Commerce - Finance
Multimedia University of Kenya
/2011 - /2015
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