Summary
Overview
Work History
Education
Skills
Key Trainings and Workshops
Timeline
Generic
AMOS WANDERI

AMOS WANDERI

Dubai

Summary

Dynamic logistics professional with a proven track record at FedEx Express, excelling in customer service and problem-solving. Adept at managing inventory and optimizing warehouse operations, I leverage strong communication skills and computer proficiency to enhance efficiency and ensure timely deliveries. Committed to maintaining high safety standards and operational excellence.

Overview

10
10
years of professional experience

Work History

Warehouse Handler

FedEx Express
Dubai
11.2023 - 08.2025
  • Received, inspected, and verified incoming goods for accuracy and quality.
  • Managed customer service in the Unable to Locate department via calls and emails.
  • Delivered courier support services, including Bill of Entry and invoice retrieval.
  • Prepared truck manifests to ensure accurate shipment records.
  • Fulfilled client requests within agreed timeframes to enhance satisfaction.
  • Maintained meticulous stock records for efficient tracking of goods.
  • Ensured safety standards through regular equipment maintenance checks.
  • Operated pallet jacks and forklifts safely to prevent workplace accidents.
  • Organized warehouse layout for optimal space utilization and efficiency.
  • Sort, label and store items in the correct warehouse locations.

Logistics Coordinator

Independent Electoral and Boundaries Commission
Nairobi
01.2021 - 06.2023
  • Arranged election materials for collection by Presiding and Deputy Presiding Officers.
  • Distributed election materials to polling stations in coordination with Returning Officer.
  • Created and implemented route maps for efficient material distribution.
  • Supported Returning Officers in managing distribution and retrieval of election materials.
  • Identified discrepancies in materials received and liaised with Returning Officer for resolution.
  • Maintained comprehensive records of all materials throughout the process.
  • Resolved logistical challenges through innovative solutions.
  • Collaborated with warehouse teams to optimise storage strategies.

Dispatch Associate

Hotpoint Appliances Limited
Nairobi
06.2018 - 11.2020
  • Ensuring timely dispatch of vehicles for deliveries.
  • Tracking vehicles to avoid unnecessary movements during delivery.
  • Placing future bookings per the dispatch list for smooth customer deliveries.
  • Giving clear instructions to drivers on pick-up and drop-off points.
  • Handling complaints or information requests from clients and transporters.
  • Preparing vehicle allocation reports.
  • Coordinated logistics, resulting in optimised routes and faster deliveries.
  • Compiled detailed reports on dispatch activities to improve future planning.
  • Delegated tasks efficiently to achieve operational objectives.
  • Attended regular training sessions to maintain up-to-date knowledge on regulations.

Transporters Onboarding Specialist

Sendy Limited
Nairobi
02.2016 - 05.2018
  • Conducting ad hoc support to investigate ongoing or upcoming incidents raised by partners and clients.
  • Contacting government and non-government agencies to obtain records during verifications or investigations.
  • Managing partner audits and ensuring they are well-branded during assignments.
  • Managing the partner suspension tracker, onboarding and offboarding partners, and preparing monthly reports.
  • Managing partner refresher trainings and disciplinary proceedings.
  • Inviting and training partners (Drivers & Riders) according to the training manual.
  • Following up with partners to ensure regular service of customers' orders and identifying reasons for non-conformity.
  • Identifying potential partners for the company.

Education

Bachelor of Commerce - Finance

Multimedia University of Kenya
Kenya

Skills

  • Computer proficiency
  • Quick learner and flexible
  • Good communication and interpersonal skills
  • Honesty and integrity
  • Problem solving
  • Competent and diligent in executing duties
  • Loading machines
  • Safely handling chemicals
  • Package handling
  • Stacking and wrapping
  • Pallet jack handling
  • Barcode scanning
  • Customer service
  • Heavy lifting

Key Trainings and Workshops

  • Pallet Building.
  • QDM fundamentals.
  • Universal Dolly and Thermal blanket handling.
  • Cargo screening procedures & Cargo security.
  • T- Stacking.
  • DG in- Depth security Training.
  • Human factors and fatigue at work place.
  • Safety Management systems.
  • ULD weighing and Loading
  • Ramp basics.
  • International Dangerous Goods awareness and Handling.
  • Sexual Harassment in the workplace.
  • Workplace violence prevention for all.
  • Information security Essentials.

Timeline

Warehouse Handler

FedEx Express
11.2023 - 08.2025

Logistics Coordinator

Independent Electoral and Boundaries Commission
01.2021 - 06.2023

Dispatch Associate

Hotpoint Appliances Limited
06.2018 - 11.2020

Transporters Onboarding Specialist

Sendy Limited
02.2016 - 05.2018

Bachelor of Commerce - Finance

Multimedia University of Kenya

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AMOS WANDERI