Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Amr Ezzat

Account Manager
Dubai

Summary

Motivated Account Manager consistently increases revenue, maximizes productivity and optimizes customer satisfaction. Expert in customer relationship management and adept at upselling with consideration to client needs. Trained in conflict resolution and advanced sales techniques.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Account Manager

White Aluminum
ABU DHABI
01.2019 - 07.2022
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.

Project Manager

Alumina
ABU DHABI
03.2015 - 01.2019
  • Developed and initiated projects, managed costs and monitored performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Maintained relationships with material vendors to lower costs and diversify capabilities.
  • Updated operational methods and oversaw accounting procedures for improved efficiency.
  • Planned, designed and scheduled phases for large projects.
  • Facilitated communication between internal personnel, contractors and vendors for project cohesion.
  • Led project teams through design, construction and launch process.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Sales Engineer

METITO WATER TREATMENT
cairo
01.2012 - 02.2015
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
  • Analyzed market trends, competitor performance and product strengths.
  • Managed technical integration, systems engineering program management, customer support and program management.
  • Delivered technical sales presentations to prospects and presented benefits and value of products.
  • Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.

Sales Engineer

Discovery oil&gas
Cairo
06.2010 - 12.2011
  • Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
  • Analyzed market trends, competitor performance and product strengths.
  • Managed technical integration, systems engineering program management, customer support and program management.
  • Delivered technical sales presentations to prospects and presented benefits and value of products.

Education

Bachelor of Science - Mechanical Engineering

Higher Technological Institute (HTI)
Cairo ,Egypt
03.2005 - 01.2010

No Degree - Scheduling And Cost Control

George Washington University
DUBAI,UAE
04.2001 -

Skills

    Management collaboration

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Timeline

Account Manager

White Aluminum
01.2019 - 07.2022

Project Manager

Alumina
03.2015 - 01.2019

Sales Engineer

METITO WATER TREATMENT
01.2012 - 02.2015

Sales Engineer

Discovery oil&gas
06.2010 - 12.2011

Bachelor of Science - Mechanical Engineering

Higher Technological Institute (HTI)
03.2005 - 01.2010

No Degree - Scheduling And Cost Control

George Washington University
04.2001 -

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Amr EzzatAccount Manager