Amr Gamal Hassan Mohamed

Drive sales performance through effective strategies, achieving targets and KPIs.

Lead, coach, and develop retail teams to deliver business growth and operational excellence.

Manage P&L, budgets, and store expenses to maximize profitability.

Analyze market trends and competitor activities to identify new business opportunities.

Ensure exceptional client experience and resolve customer concerns promptly.

Maintain compliance with company policies and operational standards.

• Company Overview: Almalki Group, Dubai - UAE
• - Leading the team to reach the qualitative and quantitative targets.
• - Providing monthly and annual reports to the management (Sales, traffic, KPIs, follow up, missed sales, stock issues, CS….).
• - Run analytical report for the store.
• - Overlook daily operations like administration, inventory management, VM, and replenishment.
• - Provide a clear vision to the team about the business and store’s vision and key directions.
• - Act as a coach for the team members and promote a growth mindset by leveraging the Group’s available learning tools.
• - Monitor the team’s development plans and professional growth.
• - Identify, recruit, develop, and retain strong talents.
• - Ensure staff are always trained with products and demonstrating to customers at all times.
• - Resolve customer complaints in a timely and effective manner.
• - Coordinate animations installation, maintenance needs, events organization acting proactively and putting in place initiatives at store level to strengthen the client experience.

• Company Overview: Alshaya, Abu Dhabi- UAE
• Delivered excellent service, greeting customers warmly and delivering faultless assistance throughout store visits.
• Monitored stock levels and wrote timely order supply requests to replenish merchandise.
• Prepare daily, weekly, monthly sales and marketing progress reports.
• Conducts product training and basic selling skills to the new staff.
• Evaluates staff performance and development needs.
• Prepare yearly budget & divide it to the monthly target Running the weekly meeting & attending the monthly meeting.
• Analyzed sales and marketing information to update strategic plans.

• Company Overview: Univest Group, Cairo - Egypt
• Led teams to deliver consistently excellent sales-floor service, continually meeting individual needs for first-class customer experiences.
• Directed execution of visual merchandising techniques to drive sales and increase foot traffic.
• Consistently hit sales targets by providing motivational training, leading by example and incentivizing exceptional results.
• Maintained exceptional store cleanliness by performing daily store and till inspections.
• Coached and mentored store assistants and supervisors to continually deliver against KPI targets.
• Prepare daily, weekly, monthly sales and marketing progress reports.
• Resolve customer complaints effectively.
• Doing weekly training for all the staff (52 weeks Training).

• Company Overview: Jaddah - KSA
• Operating the cash register.
• Updated client records with strong systems knowledge.
• Meet sales goals and achieve the store target & individual line target.