Amr Sabry
Dubai
Summary
Dynamic sales associate with a proven track record at Apparel Group - Skechers, excelling in customer service and upselling. Recognized for consistently achieving sales targets and enhancing customer satisfaction through effective problem-solving and teamwork. Proficient in POS system operation, ensuring accurate transactions while fostering a welcoming shopping environment.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Apparel Group -Skechers
08.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service Representative
Mk Kabani Furniture
07.2022 - 03.2023
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Managed high volume of customer calls, maintaining calm and professional demeanor.
Sales Associate
Malvado
04.2020 - 06.2022
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bachelor of Commerce English Debartment - Accounting And Finance
Alexandria University
Egypt - Alexandria10-2021
Skills
- Customer service
- Multi-tasking strength
- Exceptional customer service
- Upselling
- POS system operation
- Retail loss prevention
- Teamwork and collaboration
- Problem-solving skills
- Time management
Languages
English
Arabic
Timeline
Sales Associate
Apparel Group -Skechers
08.2024 - Current
Customer Service Representative
Mk Kabani Furniture
07.2022 - 03.2023
Sales Associate
Malvado
04.2020 - 06.2022
Bachelor of Commerce English Debartment - Accounting And Finance
Alexandria University
Similar Profiles
Krishna KumarKrishna Kumar
Functional Consultant -Oracle Fusion at Apparel GroupFunctional Consultant -Oracle Fusion at Apparel Group
FAIZAN QURESHIFAIZAN QURESHI
Assistant Manager at Apparel GroupAssistant Manager at Apparel Group
Ariana GarciaAriana Garcia
Dicks Sporting Goods at Apparel GroupDicks Sporting Goods at Apparel Group
Sarah AlsadunSarah Alsadun
Human resources intern at Apparel groupHuman resources intern at Apparel group
SADIQ ABBASSADIQ ABBAS
Banking Advisor at Fintrek Marketing Management LLCBanking Advisor at Fintrek Marketing Management LLC