Expert Solar Sales Representative with a strong background in solar energy sales and customer service for almost 13 years. Exceptional at building long-lasting client relationships and exceeding sales quotas. Proven success in expanding global reach and penetrating new markets. Skilled in strategic sales planning and competitor analysis. Known for exceptional customer service and driving revenue growth. Certified in Sales Management and Solar Energy Engineering, with a passion for promoting renewable energy solutions for a sustainable future.
Overview
16
16
years of professional experience
Work History
SOLAR SALES COUNTRY REPRESENTATIVE
SADITA GROUP "Crown Micro"
2022.12 - 2024.05
Led the establishment and introduction of company solar products in the Egyptian market
Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
Meet with potential clients and grow long-lasting relationships that address their needs
Manage the month-end and year-end close processes
Traveling between the UAE and Egypt to meet and monitor clients to follow up sales process
Representing the company in the exhibitions outside the region
Converting the leads to sales and finding new potential clients in cold areas
Increased sales revenue by effectively presenting the benefits of solar energy to potential clients.
Monitored industry trends and competitor offerings, staying current on market developments for strategic advantage.
Assisted with marketing efforts by creating engaging social media content showcasing success stories of solar energy adopters.
Achievements
Introducing Crown Micro Products in Egypt Market within 3 Months.
Start partnership with Egyptian Company holding assets and projects from Egypt Armed Forces and activated a 3 years contract with them for a budget of 2,000,000 USD per year as a star
Closed first order with them by 200,000 USD
Crown Micro was well presented by participating in MENA Solar Show Exhibition held in Cairo May 2023 all work done there starting from preparations till event end was under my supervision.
SOLAR ENERGY SALES MANAGER
TITA STAR SOLAR TRADING COMPANY
2021.10 - 2022.11
Build and maintain strong relationships with customers by providing exceptional customer service throughout the sales process and addressing any post-sale inquiries or concerns
Ensure that company quotas are met by holding daily check-in with sales team to set objectives and monitor progress
Representing the company in the exhibitions outside the region
Study and understand competitors products to identify how to approach clients from our company strength points
Converting the leads to sales and finding new potential clients in cold areas
Educate customers on the advantages of solar energy, including cost savings, environmental benefits, and available incentives or rebates.
Generated high-quality leads by attending industry events, networking functions, and building a robust referral network.
Efficiently managed multiple accounts and prioritized actions to maximize sales productivity while maintaining high levels of customer satisfaction.
Drove successful contract negotiations with potential customers, ensuring mutually beneficial terms were agreed upon.
Gathered information from prospective customers to identify solar energy needs.
Followed-up with warm prospects to deepen connections and convert leads.
Produced quotes, proposals and contracts as part of sales process.
Achievements
managed to close sales by 1,000,000 USD.
Sales/Service Advisor
Al Tayer Motors
2016.02 - 2021.10
Retain contact with clients to obtain customer feedback concerning the quality of company products
Conduct price and contract negotiations with clients to establish contract details and attain profit margin
Build strong relationship with our clients
Maintain customer satisfaction and provide strong customer service
Promote the entire line of Ford products and spare parts to Customers
Provides parts support to service department
Assist with daily inventory, receiving, stocking and shipping
Track, receive, inventory and distribute all parts in a timely manner to meet all customer vehicle delivery expectations
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
Actively participate in support of all safety activities aligned with Safety Excellence.
Achievements
managed to achieve my monthly target for 2 years consecutive in additional to the other years budget.
Sales Advisor
Majid Al Futtaim
2012.01 - 2016.01
Providing customers with product information, advice, and assistance in making purchases
Meeting the needs of customers through phone calls, emails, or direct contact
Establishing good trust relationship to increase customer base
Provide after sales services to customers and handle product returns and refunds
Oversee proper merchandising of stock on shelves according to product type
Create customer profile and input relevant information to ensure an up-to-date customer database
Going extra mile to achieve the set budget.
Customer Service Specialist
International Medical Centre
2008.05 - 2011.04
Welcoming patients and visitors into a medical Centre by warmly greeting patients and visitors, in person or in telephone call
Keeps patient appointments on schedule by documenting and keeping patients' record
Processing payments for patients and sending it to the billing team
Utilize resources to troubleshoot and resolve patient issues.
Education
Diploma Degree - Accounting And Business Management
Commercial Technical Institute
Egypt
2007
Skills
Customer service
Microsoft Office
Strong negotiation skills
Detail Oriented
Result oriented
Driving License (UAE)
Strong Communications skills
Motivational speaking experience
Proven success rate at levels above sales quota
Customer Relations
Cross-cultural communication
Multilingualism
Training
Diploma in Sales Management, 1536-25465765, CPD Accredited
Diploma - Project Management in Practice, 1923-25465765, CPD Accredited
Diploma in Solar Energy Engineering, 3023-25465765, CPD Accredited
Solar Energy Solar Technology and Its Use Worldwide, 1225-25465765, CPD Accredited
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Urdu
Intermediate (B1)
Tagalog
Upper intermediate (B2)
References
Eng.Ibrahim Abughlaiba, +971562675887 , Business Development Manager 'Crown Micro'
Mr. Navin Ramesh, +971569934291 , Business Development Manager 'Crown Micro'
Timeline
SOLAR SALES COUNTRY REPRESENTATIVE
SADITA GROUP "Crown Micro"
2022.12 - 2024.05
SOLAR ENERGY SALES MANAGER
TITA STAR SOLAR TRADING COMPANY
2021.10 - 2022.11
Sales/Service Advisor
Al Tayer Motors
2016.02 - 2021.10
Sales Advisor
Majid Al Futtaim
2012.01 - 2016.01
Customer Service Specialist
International Medical Centre
2008.05 - 2011.04
Diploma Degree - Accounting And Business Management