Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Amri Anwardeen

Amri Anwardeen

Abu Dhabi

Summary

AMRY ANWARDEEN BA(HONS) IN BUSINESS ADMINISTRATION Young Banker & Finance Executive with Experience in Reputed Banking industry and well reputed companies in Sri Lanka. Enthusiastic candidate with extensive experience in accounting, customer service and cash handling at bank and mercantile sector. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions. Good communication, multitasking and planning abilities. Possesses excellent communication and negotiation skills to effectively collaborate with cross-functional teams. To secure a position that will utilize My organizational abilities and educational background and be an active part of the company in achieving its goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Executive

Global Logistics Services (Pvt) Ltd
11.2022 - 08.2023
  • Identifying and targeting potential clients, initiating sales calls and meetings, and presenting company services
  • Managing relationships with existing clients, understanding their requirements, and providing appropriate logistics solutions
  • Negotiation and Deal Closure Negotiating contracts, terms, and pricing with clients
  • Collaborating with internal teams, including operations, transportation, and customer service, to ensure smooth service delivery and adherence to customer requirements
  • Ensuring effective communication and coordination across departments
  • Sales Reporting Tracking and reporting sales activities, pipeline status, and key performance indicators (KPIs) to management
  • Providing regular updates on sales forecasts, market insights, and competitor analysis
  • Customer Relationship Management (CRM)Utilizing CRM software to manage client interactions, record sales activities, and maintain accurate customer data
  • Actively seek out new sales opportunities through cold calling, networking, and social media.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Banking Associate

Amana Bank PLC
12.2019 - 10.2022
  • Provided advice on different bank products and financial options.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new & Financial advice.
  • Collaborated with other departments to confirm compliance with banking procedures and regulations. And Intermediate services.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Evaluated client financial positions and identified most appropriate banking products.
  • Educated customers on features and benefits of banking products and services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Generated reports and analysis of customer data to identify trends and potential business opportunities.
  • Educated customers on online banking and mobile banking applications.
  • Cross-sold credit cards, loans and other bank products
  • Handled various accounting transactions
  • Executed wire transfers, stop payments and account transfers
  • Established rapport with new clients to increase satisfaction and loyalty
  • Processed wide variety of retail banking transactions for personal and commercial customers
  • Generated monthly reports on customer activity and customer feedback.
  • Collaborated with other departments to confirm compliance with banking procedures and regulations.

Travel Consultant

Moulana Travels & Tours
06.2018 - 11.2019
  • Organized trips for individual, family and business travelers.
  • Practical working experience in Amadeus System.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Monitored currency exchange rates and advised customers on best time to purchase foreign currency.

Education

BBA - Business Administration

London Metropolitan University
London, United Kingdom
06.2022

Business Management

ESoft Metro Campus
Kandy, Sri Lanka
03.2019

Foundation - Travel Tourism

Louis Preston
Colombo, Sri Lanka
12.2018

Skills

  • Client Support
  • Competitor Research
  • Product Promotion
  • Data Collection
  • Product Knowledge
  • Regulatory Compliance
  • Customer Service
  • Payment Processing
  • Teamwork and Collaboration
  • Multi-Tasking Strength
  • Recordkeeping
  • Office Administration

Certification

  • Foundation in Travel Tourism with Amadeus

Additional Information

Name: Amry Anwardeen

Date of Birth : 1997.11.03

Gender : Male

Nationality : Sri Lanka

Passport Number : N7251585

Marital Status : Single

Visa Type : Visit Visa

Languages

English
Advanced (C1)
Arabic
Beginner (A1)
Malayalam
Elementary (A2)
Tamil
Advanced (C1)

Timeline

Sales Executive

Global Logistics Services (Pvt) Ltd
11.2022 - 08.2023

Banking Associate

Amana Bank PLC
12.2019 - 10.2022

Travel Consultant

Moulana Travels & Tours
06.2018 - 11.2019

BBA - Business Administration

London Metropolitan University

Business Management

ESoft Metro Campus

Foundation - Travel Tourism

Louis Preston

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Amri Anwardeen