Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AMRIN RIYAZ SALIM

Al Rashidiya, Dubai

Summary

Highly motivated Operations Coordinator with 2 years in effectively managing and orchestrating operational activities. Organized and verifies orders and coordinates fulfillment services to support operational efficiency. Fosters collaborative team environment to drive positive customer experiences. Proficient with office machinery and leverages strong multi-tasking skills to meet deadlines by prioritizing assignments. Seeking an exciting opportunity to leverage adeptness in operations management and make significant contributions to a thriving organization.

Overview

9
9
years of professional experience

Work History

Operations Coordinator

Arakkal Gold & Diamonds LLC
2022.02 - Current
  • Coordinating and facilitated cross-functional meetings to enhance communication and collaboration between departments, leading to improved project coordination and timely completion
  • Managed vendor relationships and successfully negotiated contracts, resulting in 15% cost reduction and enhanced service delivery
  • Implemented new inventory management system, resulting in a 20% increase in operational efficiency
  • Developed and maintained comprehensive operational reports and analytics, providing senior management with valuable insights and data for informed decision-making
  • Prepared Purchase Order and Request forms for operations department, ensuring smooth procurement processes
  • Created and enforced various documents including Letters, Circulars, NOC, Contracts, and Formats as requested by Operations department, ensuring compliance with company policies and procedures
  • Maintained and updated important documents such as Company and Partner information, as well as Accommodation records
  • Provided support during new store openings, contributing to smooth operations and successful launches.
  • Planning and organizing conferences, events, staff training, and employee engagement activities.
  • Provided direction and guidance to internal teams in order to achieve targets.

Inside Sales Coordinator

Oxford System Integration LLC
2021.06 - 2022.01
  • Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
  • Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
  • Coordinated with warehouse department to pull products for customers.
  • Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
  • Worked with sales managers to verify pricing discounts and customer details.
  • Managed friendly and professional customer interactions.

Sales Coordinator

Khetout Al Mabani Bldg. Mat. Tr. LLC.
2016.03 - 2018.05
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Sales Cum Purchase Coordinator

Bolt Master Bldg. Mat. Tr. LLC.
2014.10 - 2015.10

Purchase Coordinator:

  • Computed and created purchase orders in inventory system to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins. Performed monthly reconciliation of open purchasing orders.

Sales Coordinator:

  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
  • Presented Product during retail trade shows to increase market share and make connections with potential customers.

Education

CHRP - Certified Human Resource Professional

Blue Ocean Academy
Dubai - UAE
05.2023

Bachelor of Science - Computer Science

MK University
India
03.2014

DCA - Diploma in Computer Application

Kalvi Institute
India
05.2011

Skills

  • Multitasking
  • Process Implementation
  • Performance Metrics
  • Time Management
  • Data Analysis
  • Organizational Skills
  • Zoho Inventory Management
  • Wingold POS Software
  • Training and Development
  • Cross-functional Collaboration
  • Communication Skills & Vendor Relations
  • Microsoft Office Proficiency
  • Operations Management
  • Tally, ERP 9, Autocad, c, c++, Java, VB. Net

Languages

English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Malayalam
Upper intermediate (B2)
Tamil
Upper intermediate (B2)

Timeline

Operations Coordinator

Arakkal Gold & Diamonds LLC
2022.02 - Current

Inside Sales Coordinator

Oxford System Integration LLC
2021.06 - 2022.01

Sales Coordinator

Khetout Al Mabani Bldg. Mat. Tr. LLC.
2016.03 - 2018.05

Sales Cum Purchase Coordinator

Bolt Master Bldg. Mat. Tr. LLC.
2014.10 - 2015.10

CHRP - Certified Human Resource Professional

Blue Ocean Academy

Bachelor of Science - Computer Science

MK University

DCA - Diploma in Computer Application

Kalvi Institute
AMRIN RIYAZ SALIM