AMRIT KAUR DOGRA
Regional Manager
Abu Dhabi
Summary
Seeking a position wherein my extensive team management and operational skills will prove beneficial to the growth of an organization. Versatile Travel & Hospitality Professional experienced in a wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
16
16
years of professional experience
Work History
Regional Manager
Ebix Travels Pvt Ltd
5 2017 - Current
- Attended industry shows, conventions, and other meetings with the primary mission of expanding market opportunities
- Resolved customer issues quickly to close deals and boost client satisfaction
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations. For Eg - Al Ain Region
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Regional Manager Corporate Travel
Via.com - Ebix Travels
05.2017 - 04.2024
- Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients needs.
- Handled Key Client Accounts and generated also maximized revenue for Karnataka Region.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Senior Sales Manager
Hyatt Regency Chandigarh
03.2016 - 04.2017
- Coordinated services for events, such as accommodation and transportation for participants, conference and other facilities, catering, signage, displays, translation, special needs requirements, audio-visual equipment, printing and security
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Manager
The Lalit Mumbai
01.2012 - 03.2015
- Plan directed and evaluated the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
- Organized regional and divisional sales operations
- Established organizational policies and procedures in relation to sales.
Guest Relation Executive
ITC Maratha
03.2011 - 12.2012
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints
- Remained available 10 hours daily to respond to guest needs, complaints or inquiries.
Reservations Executive
Hotel Centre Point
03.2008 - 01.2011
- Managed online booking inquiries and assisted guests and travel partners with questions throughout the entire booking cycle
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
Education
Bachelor of Business Administration -
RTM Nagpur University
Skills
Ability to Multitaskundefined
Timeline
Regional Manager Corporate Travel
Via.com - Ebix Travels
05.2017 - 04.2024
Senior Sales Manager
Hyatt Regency Chandigarh
03.2016 - 04.2017
Sales Manager
The Lalit Mumbai
01.2012 - 03.2015
Guest Relation Executive
ITC Maratha
03.2011 - 12.2012
Reservations Executive
Hotel Centre Point
03.2008 - 01.2011
Regional Manager
Ebix Travels Pvt Ltd
5 2017 - Current
Bachelor of Business Administration -
RTM Nagpur University
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