Amrit Kaur Dogra
Regional Manager Corporate Travel- UAE
Abu Dhabi
Summary
Effective Time Management Ability to Multitask Critical thinking and problem solving Bangalore, India Profile Seeking a position wherein my extensive team management and operational skills will prove beneficial to the growth of an organization.
Versatile Regional Manager experienced in a wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Regional Manager Corporate
Ebix Travels Pvt Ltd
2017.05 - 2023.05
- Attended industry shows, conventions, and other meetings with the primary mission of expanding market opportunities
- Resolved customer issues quickly to close deals and boost client satisfaction
- Closed lucrative sales deals using strong negotiation and persuasion skills
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Recruited, retained and supported diverse team of sales and operations professionals with collaborative leadership and goal setting.
- Developed both long-term strategic vision and strategy for team and managed day-to-day sales operations.
- Provided training and mentoring on business account and prospect engagement, consistently collaborating with leadership to generate leads and develop productive account relationships.
Senior Sales Manager
Hyatt Regency Chandigarh
2016.03 - 2017.04
- Co-ordinate services for events, such as accommodation and transportation for participants, conference and other facilities, catering, signage, displays, translation, special needs requirements, audio-visual equipment, printing and security
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Manager
The Lalit Mumbai
2012.01 - 2015.03
- Plan direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
- Organize regional and divisional sales operations
- Establish organizational policies and procedures in relation to sales
Guest Relation Executive
ITC Maratha
2011.03 - 2012.12
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints
- Remained available 10 hours daily to respond to guest needs, complaints or inquiries.
Reservations Executive
Hotel Centre Point
2008.03 - 2011.01
- Managed online booking inquiries and assisted guests and travel partners with questions throughout the entire booking cycle
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
Education
Bachelor of Business Administration - Marketing
RTM Nagpur University
Nagpur 2008.04 - 2011.03
Skills
Managerial skills
Timeline
Regional Manager Corporate
Ebix Travels Pvt Ltd
2017.05 - 2023.05
Senior Sales Manager
Hyatt Regency Chandigarh
2016.03 - 2017.04
Sales Manager
The Lalit Mumbai
2012.01 - 2015.03
Guest Relation Executive
ITC Maratha
2011.03 - 2012.12
Bachelor of Business Administration - Marketing
RTM Nagpur University
2008.04 - 2011.03
Reservations Executive
Hotel Centre Point
2008.03 - 2011.01