Amr Mostafa Mohammed
Summary
Accomplished Product Specialist with solid sales history and in-depth Pharmaceutical experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories.
Overview
10
10
years of professional experience
Work History
Customer Engagement Specialist
Bayer
01.2020 - Current
- Ophthalmology & Rare Disease in UAE.
- Planning and Executing speaker-led meetings to promote key messages in Brand plans
- Achieving Market Leadership consistently in Ophthalmology line ( Eylea ) in UAE Private market
- Worked to develop network by identifying and pursuing Key Opinion Leaders, attending industry events, and building rapport with clients.
- Researched potential clients and markets to prepare for appointments.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Tracked customer service cases and updated service software with customer information.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed long-term partnerships to support strategic customers in key market segments.
Medical Representative
Pfizer
09.2017 - 11.2019
- Eliquis and CNS line in Abu Dhabi/ Al Ain
- Developed marketing materials such as case studies and product brochures to promote and educate buyers on product offerings.
- Scheduled, updated and maintained product preparations and customer promotions.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Recognized trends within territory and industry to create proactive plans.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Achieving 100% growth in sales of Eliquis in Abu Dhabi territory in 2018 YTD vs 2017.
- 105% Achievement vs target in CNS line ( Pristiq, Aricept ) in Abu Dhabi territory 2019
Medical Representative
Sandoz
05.2015 - 08.2017
- Antibiotics/ Gastro Line
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Assignment of Medical trainer
- 2016 achievement, 110 % vs Sales Target(Best Achiever Abu Dhabi team)
- the winner in term of "Growing sales" in the whole region of CEEMEA (Central & Eastern Europe, Middle East and Africa)
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Scheduled, updated and maintained product preparations and customer promotions.
- Maintained customer promotional logs for product advertising campaigns.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
Medical Representative
Astrazeneca
01.2013 - 04.2015
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Proactively managed client correspondence and recorded tracking and communications.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Serviced existing accounts on regular basis to maximize revenue.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Science - Pharmaceutical Sciences
Cairo University
06.2011
Skills
- Effective Project Management
- Customer Service and Assistance
- Providing Feedback
- Sales Presentation
- Strategic Plan Development
- Promotional Campaigns
- Strategic Networking
- Sales Data Analysis
- Product Demonstrations and Presentations
- Territory Management
- Revenue Growth
- Market Analysis
Timeline
Customer Engagement Specialist
Bayer
01.2020 - Current
Medical Representative
Pfizer
09.2017 - 11.2019
Medical Representative
Sandoz
05.2015 - 08.2017
Medical Representative
Astrazeneca
01.2013 - 04.2015
Bachelor of Science - Pharmaceutical Sciences
Cairo University
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