Amro Abbas
Riyadh
Summary
Energetic Field Service Engineer with 4-year background in project planning, execution, monitoring, and closeout of Siemens generators. Performing Generators repairs, installations, troubleshooting, maintenance inspections such as Minor, Medium, and Major Outages in generation power plants.
Committed to providing optimum services supports through phone, emails, Teams Calls, and personal visits. Proficient in investigating, fact-finding, and troubleshooting common problems and providing efficient, courteous and professional repair services.
Applying and implementing Siemens original manufacturing procedures and drawings to achieve optimal quality of work.
A certified SIEMENS Global Engineer, SIEMENS High/Low Voltage AC/DC testing engineer, SIEMENS robotic inspection engineer, and SIEMENS fact finder engineer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Field Service Engineer
Siemens Energy AG
Dammam
10.2020 - Current
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Managed maintenance data records and tracked operating information for onsite reference.
- Monitored work performance and quality to maintain standards.
- Coordinated repairs and maintenance actions for fleet Air Cold and Hydrogen Generators equipment.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Scheduled service calls according to customer location and urgency of need.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Tested equipment performance and demonstrated operation and servicing best practices.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Facilitated communication between office personnel, subcontractors and customers.
- Trained personnel to align objectives, strengthen competencies and standardize operations.
- Maintained tools and equipment, parts inventory and library of machine manuals.
Field Service Engineer
Siemens AG
Dammam
12.2017 - 10.2020
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Managed maintenance data records and tracked operating information for onsite reference.
- Maintained tools and equipment, parts inventory and library of machine manuals.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Updated and maintained assigned machines per manufacturer specifications.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Facilitated communication between office personnel, subcontractors and customers.
- Monitored work performance and quality to maintain standards.
Education
Bachelor of Science - Electrical Engineering
University of Hafr Al Batin
Hafr Al Batin, Suadi Arabia08.2017
Skills
- Equipment Installation
- Low and High Voltage tests
- Low and High Voltage equipment
- Robotic Examinations such as Fast Gen (ELCID and Wedge Tightness) and SMCAS (ELCID)
- Operational Efficiency
- Professional Development
- Following Original Manufacturer Procedures and Specifications
- Planning and Scheduling Maintenance Services
- Daily Working with MS Software Such as MS Project, Excel, Word, and Power Point
- Onsite Quick Support
- Generator Disassembly and Assembly
- Modifications and Repairs On Site
- Maintaining Service Records
- Targeting Customer Satisfaction
- Active Learning
- Onsite Corrective Actions and Preventive Actions
- Critical Thinking
- Technical Support and Assistance
- Onsite Inventory Control
- Learning Skills Development Continuously
- Onsite Failure Analysis
- Leading and Training Junior and Technicians Team Members
Certification
- Certified Global Field Services Engineer, Siemens AG/Siemens Energy AG - No End Date
- Certified Electrical Engineer, Saudi Council of Engineering - 14 April 2024
- Certified Safety Management within Siemens Energy, Institution of Occupational Safety and Health (IOSH) in association with SIEMENS ENERGY LLC, Approved Centre: 4364
- Certified OSHA 30, Occupational Safety and Health Administration (OSHA)
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Lead Field Service Engineer
Siemens Energy AG
10.2020 - Current
Field Service Engineer
Siemens AG
12.2017 - 10.2020
Bachelor of Science - Electrical Engineering
University of Hafr Al Batin
- Certified Global Field Services Engineer, Siemens AG/Siemens Energy AG - No End Date
- Certified Electrical Engineer, Saudi Council of Engineering - 14 April 2024
- Certified Safety Management within Siemens Energy, Institution of Occupational Safety and Health (IOSH) in association with SIEMENS ENERGY LLC, Approved Centre: 4364
- Certified OSHA 30, Occupational Safety and Health Administration (OSHA)
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