Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Barista
Samuel Ssendagire Junior Muwanguzi

Samuel Ssendagire Junior Muwanguzi

Barista
Abu Dhabi,Abu Dhabi-UAE

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Senior Barista

Abu Dhabi Nation Oil Company Ltd
Abu Dhabi
12.2020 - Current
  • Warmly greeted and served guests, promptly processing payments to minimize wait times
  • Taking orders from customers and dealing with queries
  • Managing stock levels and identifying ordering requirements.
  • Maintained clean, organized cafe workspaces, enabling co-workers to readily locate required supplies
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation
  • Built and nurtured customer loyalty by remembering personal preferences.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments
  • Decreased food waste through careful stock management, improving cafe sustainability and maximizing revenue
  • Used excellent memorization skills to maintain extensive drinks menu, ingredients and recipe knowledge.

Barista

ESPRESSO MOBIL
Abu Dhabi
06.2020 - 08.2020
  • Warmly greeted and served guests, promptly processing payments to minimize wait times.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events
  • Memorized recipes for specialty coffee beverages and seasonal offerings
  • Followed health, safety and sanitation guidelines to pass state inspections
  • Collected payments and provided accurate change
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service
  • Described menu items to customers and suggested products based on stated preferences.

Junior Barista/waiter

Traveler's Hotel
Mbarara
01.2016 - 06.2018
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Collected payments and provided accurate change.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

Education

Advanced level certificate | Advanced Arts -

Lubiri Secondary School
12.2012

Some College (No Degree) - Welding Engineering

Lugogo Vocational Training Institute
Kampala -Uganda

Ordinary Level -

Bethel High School
Kampala-Uganda

Skills

  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • POS Systems
  • Excellent Communication
  • Attention to Detail
  • Planning and Coordination
  • Food and beverage pairing
  • Register closing procedures
  • Food safety and hygiene
  • Detail-Oriented
  • Latte art techniques
  • Customer Retention

Accomplishments

  • Advanced Leadership skills with Haggai Institute International
  • Food safety Training and Safe practices and procedures
  • Accomplishments
  • Upsold additional products, increasing monthly revenue by 80%
  • Received worker of the year award from my co-workers in 2021.

Languages

English, Swahili
First Language

Timeline

Senior Barista

Abu Dhabi Nation Oil Company Ltd
12.2020 - Current

Barista

ESPRESSO MOBIL
06.2020 - 08.2020

Junior Barista/waiter

Traveler's Hotel
01.2016 - 06.2018

Advanced level certificate | Advanced Arts -

Lubiri Secondary School

Some College (No Degree) - Welding Engineering

Lugogo Vocational Training Institute

Ordinary Level -

Bethel High School

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Samuel Ssendagire Junior MuwanguziBarista