Samuel Ssendagire Junior Muwanguzi
Barista
Abu Dhabi,Abu Dhabi-UAE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Senior Barista
Abu Dhabi Nation Oil Company Ltd
Abu Dhabi
2020.12 - Current
- Warmly greeted and served guests, promptly processing payments to minimize wait times
- Taking orders from customers and dealing with queries
- Managing stock levels and identifying ordering requirements.
- Maintained clean, organized cafe workspaces, enabling co-workers to readily locate required supplies
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation
- Built and nurtured customer loyalty by remembering personal preferences.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments
- Decreased food waste through careful stock management, improving cafe sustainability and maximizing revenue
- Used excellent memorization skills to maintain extensive drinks menu, ingredients and recipe knowledge.
Barista
ESPRESSO MOBIL
Abu Dhabi
2020.06 - 2020.08
- Warmly greeted and served guests, promptly processing payments to minimize wait times.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Followed health, safety and sanitation guidelines to pass state inspections
- Collected payments and provided accurate change
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service
- Described menu items to customers and suggested products based on stated preferences.
Junior Barista/waiter
Traveler's Hotel
Mbarara
2016.01 - 2018.06
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collected payments and provided accurate change.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Maintained calm demeanor during high-volume periods and special events.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Education
Advanced level certificate | Advanced Arts -
Lubiri Secondary School
12.2012
Some College (No Degree) - Welding Engineering
Lugogo Vocational Training Institute
Kampala -UgandaOrdinary Level -
Bethel High School
Kampala-UgandaSkills
- Analytical and Critical Thinking
- Teamwork and Collaboration.
- POS Systems
- Excellent Communication.
- Attention to Detail.
- Planning and Coordination
- Food and beverage pairing.
- Register closing procedures.
- Food safety and hygiene.
- Detail-Oriented
- Latte art techniques.
- Customer Retention
Accomplishments
- Advanced Leadership skills with Haggai Institute International
- Food safety Training and Safe practices and procedures
- Accomplishments
- Upsold additional products, increasing monthly revenue by 80%
- Received worker of the year award from my co-workers in 2021.
Languages
English, Swahili
First Language
Timeline
Senior Barista
Abu Dhabi Nation Oil Company Ltd
2020.12 - Current
Barista
ESPRESSO MOBIL
2020.06 - 2020.08
Junior Barista/waiter
Traveler's Hotel
2016.01 - 2018.06
Advanced level certificate | Advanced Arts -
Lubiri Secondary School
Some College (No Degree) - Welding Engineering
Lugogo Vocational Training Institute
Ordinary Level -
Bethel High School
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