Summary
Overview
Work history
Education
Skills
Websites
Certification
LANGUAGES
INTERESTS
TRAINING / COURSES
KEY ACHIEVEMENTS
Timeline
Generic
AMY MCANULTY

AMY MCANULTY

Abu Dhabi,United Arab Emirates

Summary

Experienced HR, Talent Acquisition, and Employability leader with over 10 years’ experience across the UK and UAE, specialising in workforce transformation, Emiratisation, and talent development. Proven in designing and leading end-to-end solutions, from technical and commercial proposal development through to building and operationalising departments for successful delivery. Recently secured a AED 2.3 million Dubai Government contract to deliver bespoke, technology-enabled learning and career pathways for UAE Nationals, and subsequently scaled the function into a high-performing, revenue-generating division. Trusted partner to government entities and senior stakeholders, with a strong track record in leading large-scale programmes, building high-performing teams, and aligning people strategies with organisational and commercial objectives. MSc Strategic HRM (completed; certification pending), certified in UAE Labour Law and Lean Six Sigma Black Belt, with strengths in HR governance, people analytics, and operational leadership.

Overview

18
18
years of professional experience
4061
4061
years of post-secondary education
1
1
Certification

Work history

Head of Talent Acquisition/ Employability Lead

Taaeen HR Consulting & Talent Development
Abu Dhabi, United Arab Emirates
05.2025 - 12.2025
  • Leading the Talent Acquisition function across government and private sector clients in the UAE, with a core focus on Emiratisation, strategic recruitment delivery, and scalable HR process design aligned to workforce plans and business objectives. Including DH, RPO, Outsourcing & Executive Search.
  • Designed and delivered bespoke learning and career pathways for job seekers in partnership with UAE government entities, including securing a AED 2.3 million Dubai Government contract to develop tailored learning journeys for UAE Nationals.
  • Authored and led high-value proposals and tenders, translating government policy and workforce requirements into commercially viable delivery models with a 50% win rate.
  • Built and executed end-to-end recruitment strategies for 80+ roles across diverse sectors, ensuring quality, speed, and alignment with client organisational priorities.
  • Established and scaled an Emiratisation Hub, sourcing, assessing, and onboarding UAE Nationals into mid-to-senior level roles, supporting compliance with national localisation mandates.
  • Directed and developed a team of UAE National recruiters, implementing KPIs, dashboards, and performance frameworks that significantly improved productivity, accountability, and delivery standards, with training benchmarked at an international level.
  • Acted as a trusted advisor to HR Directors and senior stakeholders, providing guidance on talent acquisition strategy, organisational design, workforce localisation, and capability building.
  • Achieved a 30% reduction in time-to-hire through process re-engineering, streamlined assessment frameworks, and the introduction of digital ATS and tracking tools.
  • Supported the design and launch of new service offerings including psychometrics, talent mapping, and onboarding frameworks, contributing to revenue growth and service diversification.
  • Strengthened client satisfaction and retention through weekly reporting, recruiter dashboards, and structured stakeholder engagement, improving transparency and delivery confidence.

Senior Performance Manager

Maximus Gulf - DGE Contract
Abu Dhabi
04.2023 - 05.2025
  • Leading workforce programme delivery in partnership with the UAE's Department of Government Enablement (DGE), supporting a portfolio of over 10,000 job seekers.
  • Partnered with senior stakeholders to deliver outcomes and drive continuous improvement.
  • Championed coaching and performance management frameworks for frontline staff, increasing monthly conversion rates by 56%
  • Managed multi-million-dirham government contract serving 10,000+ clients across two regions, with a strong focus on partnership development, performance delivery, and compliance
  • Created executive-level dashboards and KPI reports aligned with government expectations
  • Redesigned onboarding and assessment processes for over 5,000 UAE Nationals, improving service flow and reducing bottlenecks by 40%
  • Collaborate with HR, finance, and delivery teams to ensure payroll accuracy and contract alignment
  • Supported market analysis and strategic expansion into new delivery hubs based on demographic demand and capacity planning
  • Led cross-functional engagement across HR, IT and operations to resolve issues and deliver service enhancements within strict government deadlines

Multi Contract Operations Manager

Reed in Partnership (JETS & TLD Programmes)
04.2021 - 04.2023
  • Led operational strategy and workforce delivery across two nationally commissioned employability contracts, JETS (Job Entry Targeted Support) and Talk Learn Do (MAPs Programme) with a combined contract value of £200M+. Oversaw performance, HR operations, stakeholder engagement, and contract closure across UK and NI, managing 200+ staff and coordinating with 70+ delivery partners.
  • Managed full contract lifecycle for both JETS and TLD, including mobilisation, delivery and final closure activities across 5+ regions
  • Successfully onboarded and trained 200+ staff across multiple locations, ensuring 100% contractual delivery against DWP and MAPS benchmarks
  • Developed and implemented compliance and risk frameworks used in internal audits.
  • Coordinated with 70+ stakeholders (including local authorities and voluntary sector partners) to streamline performance delivery and improve regional engagement outcomes
  • Presented closure reporting for the £333 TLD program, achieving full audit compliance and informing future commissioning
  • Drove internal workforce development and succession planning strategies, resulting in improved staff engagement and a 90% retention rate during periods of contract realignment
  • Led cross-functional performance reviews and contributed to strategy development based on budgetary insights

Business manager

Reed in Partnership
10.2019 - 05.2021
  • Managed large-scale employability contracts, overseeing staffm stakeholders adn contract compliance to ensure successful delivery and performance eoutcomes across multiple sites.

Senior career mentor

Reed in Partnership
08.2015 - 10.2019
  • Delivered employment coaching and career development planning for long-term unemployed individuals.

Government account manager

Teleperformance
09.2012 - 08.2015
  • Managed government client accounts and ensured service compliance and SLA delivery.

Customer service assistant

Woodlawn Flowers
01.2008 - 08.2012

Education

Lean Six Sigma Master Black Belt - Quality

Apex Learning
United Kingdom

UAE Labor Law -

Learners Point Training Institute
Dubai, United Arab Emirates

MSc Strategic Human Resource Management - HR Management & Ethical Decision Making, Employment Law, People Analytics, People Reward & Wellbeing

Arden University
Ayr, United Kingdom
01.2025 - 12.2025

Social Sciences & Humanities - Associate Degree/Advanced Diploma

University of Ulster
United Kingdom
09.2012 - 07.2015

A-levels - Literature, Health & Social care, Sociology

United Kingdom
09.2005 - 06.2007

Gcses: All GCSE's - undefined

United Kingdom
09.2000 - 07.2005

Skills

  • Microsoft Office Suite
  • Strategic Operational Planning
  • Performance Dashboards
  • Talent Development
  • Workforce Planning
  • KPI & SLA Management
  • Employee Engagement
  • Operational Leadership
  • Budget Forecasting
  • Data Analytics
  • HR Strategy & Business Alignment
  • Talent Acquisition
  • Risk Management
  • Labor Law (UK & UAE)
  • Cross-Functional Leadership
  • Stakeholder Engagement
  • Business Strategy
  • Project Governance
  • High-Pressure Decision Making
  • Compliance Reporting
  • Performance Coaching
  • Process Optimisation (DMAIC)
  • Vendor Management
  • Executive Support
  • Administrative Support
  • Public speaking
  • Assessment design
  • Knowledge transferability
  • Instructional design
  • Recruitment techniques
  • Training needs analysis
  • Employee development
  • UK employment law knowledge
  • Programme coordination
  • Project management methodologies

Certification

  • Six Sigma: Lean Six Sigma Certified Master Black Belt
  • Real Estate & Property Management Diploma
  • Foundations of Artificial Intelligence: Building Intelligent Systems

LANGUAGES

Arabic Beginner
Irish Beginner
English Native

INTERESTS

Professional Development, HYROX Athlete, Mentoring Women in Work

TRAINING / COURSES

  • UAE Labor Laws Learners Point
  • Inclusive Management & Leadership Skills CIPD - Chartered Institute of Personnel & Development
  • HR Fundamentals CIPD - Chartered Institute of Personnel & Development

KEY ACHIEVEMENTS

  • Secured AED 2.3 million Dubai Government employability contract within the first six months at Taaeen, leading the end-to-end technical and commercial proposal and establishing the delivery function to ensure successful mobilisation and scale.
  • Built and operationalised a new employability and talent delivery division, expanding it into a sustainable revenue-generating stream through repeat government engagement and scalable programme design.
  • Delivered strategic HR and operational leadership across UK and UAE government-funded programmes valued at £333K+, achieving full audit compliance and 100% workforce mobilisation.
  • Designed and delivered bespoke, technology-enabled learning and career pathways for UAE Nationals, supporting Emiratisation objectives and measurable progression into employment.
  • Led high-volume talent acquisition and workforce mobilisation, hiring 100+ staff across two regions under tight timelines, achieving a 90% retention rate through structured assessment and quality-of-hire frameworks.
  • Reduced time-to-hire by 30% through process re-engineering, streamlined assessment methodologies, and implementation of digital ATS and reporting tools.
  • Established KPI-driven performance frameworks, dashboards, and governance models, improving delivery oversight, recruiter productivity, and stakeholder confidence.
  • Strengthened stakeholder engagement and satisfaction, delivering audit-compliant programme closure, KPI-aligned onboarding tools, and achieving 95% stakeholder satisfaction across government clients.
  • Designed and led internal communications and engagement initiatives across UAE regional teams, increasing employee engagement by 25% and supporting culture alignment during organisational change.

Timeline

Head of Talent Acquisition/ Employability Lead

Taaeen HR Consulting & Talent Development
05.2025 - 12.2025

MSc Strategic Human Resource Management - HR Management & Ethical Decision Making, Employment Law, People Analytics, People Reward & Wellbeing

Arden University
01.2025 - 12.2025

Senior Performance Manager

Maximus Gulf - DGE Contract
04.2023 - 05.2025

Multi Contract Operations Manager

Reed in Partnership (JETS & TLD Programmes)
04.2021 - 04.2023

Business manager

Reed in Partnership
10.2019 - 05.2021

Senior career mentor

Reed in Partnership
08.2015 - 10.2019

Government account manager

Teleperformance
09.2012 - 08.2015

Social Sciences & Humanities - Associate Degree/Advanced Diploma

University of Ulster
09.2012 - 07.2015

Customer service assistant

Woodlawn Flowers
01.2008 - 08.2012

A-levels - Literature, Health & Social care, Sociology

09.2005 - 06.2007

Gcses: All GCSE's - undefined

09.2000 - 07.2005

Lean Six Sigma Master Black Belt - Quality

Apex Learning

UAE Labor Law -

Learners Point Training Institute
AMY MCANULTY