ANA-MARIA GROPARU

• Supported store organisation by reporting to Retail Manager and ensuring department activities ran smoothly.
• Enhanced profitability through strategic actions, maximising sales and improving key performance indicators.
• Delivered exceptional client service, creating unique experiences aligned with Brand standards.
• Developed and analysed sales data to align with budget, implementing corrective actions as necessary.
• Motivated team members through coaching, fostering continuous progress towards individual and store objectives.
• Resolved complaints tactfully while demonstrating strong problem-solving capabilities.
• Supported category-level product planning and inventory management to maximize sales and minimize markdowns.
• Collaborated closely with visual merchandisers to execute seasonal strategies aligned with brand standards.
• Coordinated inventory management and monitored stock levels to ensure availability.
• Analyzed sales trends and competitor assortments to provide recommendations on new product opportunities.
• Engaged with suppliers on product availability, delivery timelines, and promotional planning.
• Contributed to weekly reporting on category performance, pricing insights, and customer feedback.

Key Achievements:

• Improved stock rotation by 30% through effective product recommendations and price optimization.
• Prepared and trained 5 successors for multiple key positions within the brand.
• Recognized by senior management for exceeding sales targets for 3 consecutive years.

• Pilot and coordinate all the activities of the store in accordance with the strategy and objectives - constantly exceeding sales projection and KPI's.

• Achieved top sales in competitive environment of over 500 employees.
• Gained extensive experience with luxury brands including Givenchy, Moschino, and Versace.

• Acted as trusted advisor, recommending suitable investment and savings products.
• Delivered customer service across all banking operations, including accounts and loans.
• Developed customised financial solutions to address individual client needs.