Ana-Maria Mot
Calan, Hunedoara
Summary
Eager to embrace a new challenge, I am actively seeking a role that pushes me beyond my comfort zone, offering abundant opportunities for both professional learning and personal growth.
Overview
4
4
years of professional experience
Work History
Cabin Crew
Emirates Airlines
Dubai, UAE
03.2025 - Current
- Delivered exceptional customer service to ensure passenger satisfaction and comfort during flights.
- Conducted safety demonstrations, ensuring compliance with airline regulations and enhancing passenger awareness.
- Collaborated with team members to manage in-flight operations, optimizing efficiency and service delivery.
- Responded promptly to passenger inquiries and requests, fostering a positive travel experience for all guests.
- Implemented feedback mechanisms for continuous improvement of service quality based on passenger experiences.
Housekeeping Attendant
Viking River Cruises
03.2023 - 11.2024
- Ensured cleanliness and maintenance of guest cabins and public areas to the highest standards.
- Assisted with guest requests and provided exceptional service during their stay.
- Worked in a fast-paced, high-pressure environment, managing multiple tasks efficiently.
- Collaborated with a diverse team to maintain a smooth daily operation.
Barista/Café Assistant
Deva
06.2021 - 01.2023
- Prepared and served coffee, drinks, and light food items to customers with efficiency and care.
- Delivered exceptional customer service, creating a welcoming environment for guests.
- Managed cash register and handled customer payments accurately.
- Maintained cleanliness and organization of the café, ensuring health and safety standards were met.
Education
High school diploma - undefined
Colegiul National “Iancu de Hunedoara”
Hunedoara01.2021
Skills
- Communication
- Adaptability
- Time Management
- Teamwork
- Punctuality
- Problem-Solving
- Customer Service
- Friendlyness
- Fast
LANGUAGES
English
Romanian
Spanish
French
Timeline
Cabin Crew
Emirates Airlines
03.2025 - Current
Housekeeping Attendant
Viking River Cruises
03.2023 - 11.2024
Barista/Café Assistant
Deva
06.2021 - 01.2023
High school diploma - undefined
Colegiul National “Iancu de Hunedoara”