Ana Lou Amihan
Dubai
Summary
Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Payroll Specialist
Activpayroll Consulting International
06.2020 - Current
- Managed end-to-end payroll processing for 3000++ employees in UK and UAE to comply with predetermined company guidelines.
- Updated and maintained payroll calendar, payroll manual and checklist.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Created new hire and termination documents for payroll.
- Generated reports to track employee time and attendance.
- Prepared payroll tax forms to be submitted by employees to regulatory agencies.
- Documented and processed all garnishments for direct earnings attachments, arrestment, student loans, and child support orders.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Maintained strict confidentiality of all payroll information and records as part of GDPR compliance in UK.
- Collaborated with payroll coordinator, human resources, accounting and other departments to confirm payroll accuracy.
- Provided customer service to employees regarding payroll inquiries and issues.
- Resolved payroll discrepancies quickly and successfully.
Payroll Implementation Specialist
Activpayroll Consulting International
09.2023 - 10.2024
- Guiding new clients in UK and EMEA region through the entire onboarding process, from initial setup to parallel runs to the first go-live payroll run.
- Configuring the activpayroll platform to meet the specific needs of each client, including setting up employee profiles, earnings, deductions, and tax information
- Importing and loading client data, including historical payroll information, into the activpayroll system
- Providing training and support to clients on how to use the activpayroll platform effectively.
- Maintaining regular communication with clients throughout the implementation process to provide updates and ensure satisfaction.
- Working closely with other teams within activpayroll, such as sales, support, and product development, to ensure a seamless client experience.
- Ensuring that all implementation processes are well-documented and up-to-date such as payroll manual and checklist.
Payroll and Billing Coordinator – Finance Department
Airswift on Demand Labors Supply
06.2019 - 04.2020
- Responsible for the end to end preparation and processing of payroll and billing requirements for +150 contractors on a monthly basis according to established guidelines, policies and procedures agreed in the clients signed contracts across the middle east region.
- Compile and verify contractors’ timesheets, expense claims and leave balance.
- Ensure accurate records of payroll by carrying out regular system updates in areas like status changes, benefits deductions, time off accruals, and tax withholdings on a timely basis.
- Keep up with understanding of labour law employment burdens – EOSB, vacation pay, GOSI, Social Security, VAT and Personal Income Tax.
- Update payroll-related reports requested by the clients and management.
- Responsible for processing off-cycle/Adhoc payroll transactions – Overtime Pay, Commissions, Expense Claims, etc.
- Address payroll and billing related queries from contractors, auditors, bankers or other departments orally and in writing.
Payroll Administrator – Payroll Department
TFG First Homes Worldwide LLC
08.2017 - 06.2019
- Responsible for the end to end preparation and processing of monthly payroll for over 1000 employees across 11 different countries – UAE (Dubai), KSA, Oman, Egypt, India, Ivory Coast, Ghana, Kenya, Togo, Turkey and CIS; review and ensure accuracy of approved timesheets; track and deduct all garnishments and other special payroll deductions.
- Responsible for the coordination efforts between payroll, human resources and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. overtime, payroll comparison, head count, and year to date earnings).
- Maintain employee records; ensure that employee changes are entered correctly and made on a timely basis; review changes for proper authorization and adherence to company policy including compliance to local regulations.
- Keep abreast with company policies and tax legislations that impact on remuneration.
- Completes payroll month end reports for record-keeping purposes, managerial review and accounts record.
- Responsible for processing off-cycle/Adhoc payroll transactions – Overtime Pay, Commissions, Expense Claims, etc.
- Communicates payroll practices, procedures, policies and interpretations to represented employees orally and in writing.
Payroll Assistant – HR Department
Dr. Sulaiman Al Habib Medical Group
05.2015 - 08.2017
- Responsible for Employee Leave Management, Air ticket eligibility and Air ticket encashment validation and approval.
- Responsible in gathering all data for timekeeping using STAMP Oracle
- Assist Payroll Specialist in running the monthly payroll processing, insertions, deduction, reconciliation and validation.
- Prepares overtime payment calculation for validation
Payroll Process Owner (Assistant Team Lead) - HR Services
IBM Business Services
04.2014 - 04.2015
- Responsible for validation of inputted payroll data for IBM Singapore employees, generates monthly and annual reports, wage type report validation, posting transactions in the system, validation of statutory reports, payment of monthly statutory contributions, provide information and supporting documents for issue resolution, and first validation of all payroll run results.
- Maintains the proper and authorized payroll source documents to enable staff and supervisory audit and verification.
- Responsible for gathering payroll data for inclusion in financial statements and researching and preparing special reports for management.
- Communicates payroll practices, procedures, policies and interpretations to represented employees orally and in writing.
Payroll Practitioner - HR Services
IBM Business Services
11.2011 - 04.2014
- Performs a wide variety of record keeping and payroll processing activities, including computing wage and overtime payments, calculating and recording payroll deductions, processing requests for paycheck advances, and processing terminations/LOA of employees.
- Ensure accuracy of employee and employer contributions for statutory/requirements and generation of statutory reports.
- Timely remittance of payments and/or report for employees, government offices, and 3rd parties.
- Generation of Pay Statements and other Business reports.
- Document monthly payroll scorecard, including issue and resolution tracking.
Human Resources Generalist
IBM Business Services
12.2009 - 11.2011
- Provides information to employees about Payroll and Benefits Data on file.
- Confer with employees by telephone to provide accurate Payroll and Benefits Policies to employees.
- Keep records of employees’ details of inquiries, complaints and comments, as well as actions taken.
Technical Support and Customer Service Representative
Hinduja Global Solutions Ltd.
06.2007 - 10.2009
- Diagnose and resolve technical hardware and software issues involving TV and Home Theater System.
- Confer with customers by telephone in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Junior Assistant Manager
Security Bank Cards Corporation
09.2004 - 06.2007
- Manages clients’ inquiries, requests and complaints within set standards either through phone, walk-in or via correspondence.
- Recommends immediate adjustments to update clients’ account when necessary and within level of authority.
Management Assistant
Security Bank Cards Corporation
07.2004 - 09.2004
- Handles filing of documents and monitoring of accounts.
Trainee
Jollibee Foods Corporation
11.2003 - 03.2004
- Handles sourcing of applicants for different fields of work
- Manages schedules of applicants for examination and interview
- Examination Facilitator
- Filing of documents
Education
Bachelor of Science - Industrial Psychology
Rizal Technological University
Mandaluyong City, Philippines03-2004
Skills
- Effective oral and written communication in English and Filipino
- Strategic organization and thorough research
- Eager to develop skills
- Adaptable learner
- Collaborative teamwork
- Proficient in Microsoft Office Applications (Word, PowerPoint and Excel), RAMCO System Application, ORACLE System and PeopleSoft Application, Workbrain – Time and Attendance, Workday – HRMS, Amanat Soft Application, Safe Tempest, Bullhorn, TeamSpirit and Staffology
Hobbies and Interests
I enjoy reading, traveling, watching movies, shopping, cooking and doing handicrafts., My favorite sports are bowling, basketball and badminton.
Certification
- Certified CIPP Payroll Technician, Activpayroll Consulting International - January 2021
Timeline
Payroll Implementation Specialist
Activpayroll Consulting International
09.2023 - 10.2024
Payroll Specialist
Activpayroll Consulting International
06.2020 - Current
Payroll and Billing Coordinator – Finance Department
Airswift on Demand Labors Supply
06.2019 - 04.2020
Payroll Administrator – Payroll Department
TFG First Homes Worldwide LLC
08.2017 - 06.2019
Payroll Assistant – HR Department
Dr. Sulaiman Al Habib Medical Group
05.2015 - 08.2017
Payroll Process Owner (Assistant Team Lead) - HR Services
IBM Business Services
04.2014 - 04.2015
Payroll Practitioner - HR Services
IBM Business Services
11.2011 - 04.2014
Human Resources Generalist
IBM Business Services
12.2009 - 11.2011
Technical Support and Customer Service Representative
Hinduja Global Solutions Ltd.
06.2007 - 10.2009
Junior Assistant Manager
Security Bank Cards Corporation
09.2004 - 06.2007
Management Assistant
Security Bank Cards Corporation
07.2004 - 09.2004
Trainee
Jollibee Foods Corporation
11.2003 - 03.2004
Bachelor of Science - Industrial Psychology
Rizal Technological University
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