ANALYN AWAYAN
Abu Dhabi,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Store Manager
ALDYAEA AL LEBANIES CAFETERIA
11.2020 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Head Waiter
AL PINOY GOLDEN RESTAURANT
08.2012 - 09.2020
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Supervised server staff and simultaneously served personal section of tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
KISANTI MAKILALA HIGH SCHOOL
NORTH COTABATO06.1991
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Outstanding communication skills
- Inventory Management
- Store Merchandising
- Cash Management
- Inventory Control
- Goals and performance
Timeline
Store Manager
ALDYAEA AL LEBANIES CAFETERIA
11.2020 - 06.2024
Head Waiter
AL PINOY GOLDEN RESTAURANT
08.2012 - 09.2020
High School Diploma -
KISANTI MAKILALA HIGH SCHOOL
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