Analyn Cagayan
Sharjah UAE,UAE
Summary
Outgoing Office/ Sales Administrator with 2 years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Organised and proactive individual brings enthusiasm for learning from administrative team. Detail-orientated and precise team player. Committed to helping provide positive, productive working environments through comprehensive administrative support. Driven and proactive team player committed to providing accurate and timely office administrative support. Demonstrates developed time management and communication skills to complete tasks and projects within deadlines. Applies experience to train and mentor junior administrative staff.
Overview
17
17
years of professional experience
15
15
years of post-secondary education
Work history
Senior office administrator
THE MATTRESS STORE LLC
Dubai , UAE
05.2022 - Current
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Managed database to maintain updated records and accuracy.
Retail sales representative
THE MATTRESS STORE
DUBAI, UAE
01.2017 - Current
- Operated cash registers with accuracy and processed cash and card transactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Updated product labelling and pricing to reflect discounts and offers.
Customer sales representative
JAWAD BUSINESS GROUP
DUBAI, UAE
08.2009 - 12.2016
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Developed new business by networking with valuable customers.
- Utilised various sales techniques to develop relationships with customers and drive sales.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Homeroom Teacher
MOTHER OF EUCHARIST & GRACE MONTESORI SCHOOL
LAGUNA, PHILIPPINES
06/2007 - 05/2008
- Used illustrative activities to help students explore concepts.
- Supported students to identify problems impeding education.
- Signposted opportunities for further learning and development.
- Used established standards and teaching expertise to plan learning programmes.
- Assigned homework assignments and special projects for students to demonstrate knowledge of subject material.
- Employed variety of mediums to convey learning concepts.
- Promoted perseverance and determination as key components of student success.
- Implemented proven methods to overcome common barriers to learning.
- Personalised instruction and personal mentoring based on individual strengths and abilities.
- Updated course materials, content and delivery.
- Tracked student attendance and performance, intervening early in concerning issues.
- Taught students important points to prepare for examinations and assessments.
- Selected curricula based on students' interests, aptitude and ability.
- Evaluated students using standardised criteria to determine abilities and learning needs.
- Advised, criticised and encouraged students to develop abilities.
- Offered counselling to help students deal with academic, personal, or behavioural issues.
- Developed in-depth lectures on subject-specific theories, foundational concepts and advanced topics.
- Provided in-depth feedback and constructive criticism on students' work.
Education
Diploma of Education - EDUCATION
UNION COLLEGE OF LAGUNA
PHILIPPINES 06.1992 - 04.2007
Skills
- Administration support
- Mail distribution
- Office management
- Complaint resolution
- Ability to prioritize
- Report writing
- Public Relations
- Database administration
- Event coordination
- Motivational leadership style
- Workflow planning
- Organising meetings
- Enquiry handling
Languages
English
Fluent
Timeline
Senior office administrator
THE MATTRESS STORE LLC
05.2022 - Current
Retail sales representative
THE MATTRESS STORE
01.2017 - Current
Customer sales representative
JAWAD BUSINESS GROUP
08.2009 - 12.2016
Homeroom Teacher
MOTHER OF EUCHARIST & GRACE MONTESORI SCHOOL
06/2007 - 05/2008
Diploma of Education - EDUCATION
UNION COLLEGE OF LAGUNA
06.1992 - 04.2007
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