Anan Yassin
Dubai,UAE
Summary
Analytical professional with over 9 years of experience in data analysis and performance reporting in dynamic regional settings. Expertise in transforming complex data into actionable insights for category decisions, KPI tracking, and market evaluations. Proven ability to collaborate effectively across teams and coordinate with stakeholders to ensure precise reporting and execution of business objectives. Detail-oriented and structured, with a strong track record in supporting planning processes and contributing to cross-functional initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Sr.Relationship manager | Sales Manager
NATIONAL BONDS CORPORATION
Dubai, UAE
05.2018 - 12.2025
- Developed structured Excel reporting tools to enhance accuracy and reduce reporting time.
- Consolidated large data sets into dashboards for senior management, supporting performance reviews.
- Identified customer behavior trends and analyzed product performance, helping improve the quality of commercial decisions.
- Conducted competitive analysis to uncover growth opportunities and mitigate process risks.
- Managed portfolio exceeding AED 500M, tracking performance and customer demand.
- Provided insights on performance and customer segmentation to bolster marketing initiatives.
- Prepared over 20 senior-level reporting packs, including dashboards and market analyses.
- Coordinated activities among sales, marketing, finance, and management to align strategic priorities.
Retention & Portfolio Relationship Officer
NOOR ISLAMIC BANK
Dubai, UAE
03.2017 - 04.2018
- Achieved over 92% client retention rate through effective relationship management.
- Exceeded quarterly revenue targets by 35% via strategic account management.
- Drove 45% increase in product adoption through successful cross-selling and upselling initiatives.
- Identified customer trends and category opportunities through portfolio performance analysis.
- Produced retention reports and dashboards to support category and commercial planning.
- Supported targeted initiatives using data insights and customer analytics.
Intern
FIRST ABU DHABI BANK
Sharjah, UAE
08.2016 - 10.2016
- Supported branch operations and banking tasks including customer service and account management.
- Assisted with client documentation, account processing, and data entry.
- Performed transactions, account maintenance, and compliance tasks.
Sr.Executive Assistant
BAGHDAD TRAINING CENTER
Sharjah, UAE
01.2012 - 08.2016
- Optimized executive calendar for five board members, enhancing meeting efficiency.
- Prepared over 20 strategic documents quarterly for high-stakes meetings.
- Facilitated communication as liaison for C-suite across 15 departments.
- Coordinated over 30 international travel arrangements annually, reducing costs by 20% through negotiations.
- Managed compliance for data protection, overseeing 100 confidential documents monthly.
- Streamlined workflows to boost operational efficiency by 15% through automation.
- Compiled structured monthly reports and performance summaries for senior management.
- Ensured accurate documentation across departments to support operational coordination.
Executive Assistant
FITNESS POINT
Ajman
01.2010 - 01.2011
- Welcomed and assisted members and visitors, ensuring professional first impression and high standard of customer experience.
- Supported front office and administrative operations, managing calls, correspondence, and daily coordination tasks efficiently.
- Organised and participated in client events, membership drives, and engagement activities to support business growth.
- Built and maintained lasting member relationships through proactive communication, and personalised service.
- Organised and attended meetings, ensuring CEO was well-prepared by providing agendas and briefing documents.
- Collaborated with management and marketing teams on targeted outreach campaigns, improving brand visibility, and client satisfaction.
- Resolved member concerns promptly and effectively, maintaining strong retention, and positive client feedback.
Education
Bachelor Degree - Finance and banking
Ajman University
AjmanSkills
- Data analysis and insights
- KPI tracking and forecasting
- Market performance monitoring
- Cross-functional collaboration
- Communication and presentation
- Advanced Excel and Power BI
- CRM and ERP proficiency
Languages
Arabic
Native language
English
Proficient (C2)
Arabic
Native
Certification
- INTRODUCTION TO COMPLIANCE
- FRAUD PREVENTION (INTERNATIONAL)
- INTRODUCTION TO SANCTIONS
- UNDERSTANDING MONEY LAUNDERING, TERRORIST & PROLIFERATION FINANCING, & SANCTIONS (UAE)
Achievements
- Improved reporting efficiency by 20–25% through automated dashboards and structured templates.
- Increased data accuracy by 15% via enhanced validation and tracking processes.
- Improved KPI visibility and insight quality by 30% for planning and performance reviews.
- Strengthened cross-functional alignment, reducing reporting delays by 20%.
Timeline
Sr.Relationship manager | Sales Manager
NATIONAL BONDS CORPORATION
05.2018 - 12.2025
Retention & Portfolio Relationship Officer
NOOR ISLAMIC BANK
03.2017 - 04.2018
Intern
FIRST ABU DHABI BANK
08.2016 - 10.2016
Sr.Executive Assistant
BAGHDAD TRAINING CENTER
01.2012 - 08.2016
Executive Assistant
FITNESS POINT
01.2010 - 01.2011
Bachelor Degree - Finance and banking
Ajman University