ANANYA RAI
SERVER
DUBAI
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
CASHIER & SERVER
KFC
New Delhi
02.2020 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Reviewed new promotions and monitored price changes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Processed customer refunds and exchanges according to established guidelines.
- Collected and authorized payments of guests.
Server
Subway
New Delhi
06.2018 - 01.2020
- Greeted new customers, discussed specials and took drink orders.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
Bachelor's -
ST. Teresa Girls College
Darjeeling India 02.2019 - 10.2022
Skills
Customer assistance
Cash Handling
Drawer management
Product and service sales
Inventory management
Receipt and refund issuance
Guest inquiries
Point-of-sale system operation
Additional Information
Name - Ananya Rai
Date of Birth - 03 Mar 2001
Material Status - single
Nationality - Indian
Passport No - v6009467
Visa Status - Visit Visa
Timeline
CASHIER & SERVER
KFC
02.2020 - 11.2022
Bachelor's -
ST. Teresa Girls College
02.2019 - 10.2022
Server
Subway
06.2018 - 01.2020