Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Server
ANANYA RAI

ANANYA RAI

SERVER
DUBAI

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

CASHIER & SERVER

KFC
New Delhi
02.2020 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reviewed new promotions and monitored price changes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer refunds and exchanges according to established guidelines.
  • Collected and authorized payments of guests.

Server

Subway
New Delhi
06.2018 - 01.2020
  • Greeted new customers, discussed specials and took drink orders.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Education

Bachelor's -

ST. Teresa Girls College
Darjeeling India
02.2019 - 10.2022

Skills

    Customer assistance

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Additional Information


Name - Ananya Rai

Date of Birth - 03 Mar 2001

Material Status - single

Nationality - Indian

Passport No - v6009467

Visa Status - Visit Visa


Timeline

CASHIER & SERVER

KFC
02.2020 - 11.2022

Bachelor's -

ST. Teresa Girls College
02.2019 - 10.2022

Server

Subway
06.2018 - 01.2020

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