Anas Mohamed
shift Manager
DUBAI,Dubai
Summary
Handles team needs with forward-thinking strategies and a strong focus on daily requirements. A well-coordinated planner is successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature. Motivated Shift Managers experienced in 4 years of food and beverage environments and knowledgeable about security, safety, and service standards. Effective at helping management maintain order and increase revenue.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Shift Supervisor
Starbucks
03.2017 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Shift Leader
Thumbay Group - Hospitality Division
02.2013 - 03.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
MICROSOFT OFFICE
MAHINDA PADANAMA
KANDY06.2011
Hospitality Administration And Management
LANKA INTERNATIONAL
COLOMBO05.2010
No Degree - COMMERS
ST MARYS COLLEGE
KANDY02.2008
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Training and mentoring
- Cash handling expertise
- Staff Motivation
- Staff Development
- Inventory control and record keeping
- Safety understanding
- Operations Management
FOOTBALL
played under 17 National level and, my city football club called Young Marines Division 2 played for 2 years, always love to play and watch football
Languages
Arabic
Intermediate (B1)
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Sales Manager Certificate
- Barista Trainer Certification
Accomplishments
- Resolved product issues through consumer testing.
- Supervised a team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team of 12 in the development of [Customer First ].
Interests
Reading 📚 bookes
Watching football 🏈
Work Preference
Work Type
Full TimeContract WorkInternshipImportant To Me
Company CultureCareer advancementPersonal development programsTeam Building / Company RetreatsTimeline
Shift Supervisor
Starbucks
03.2017 - Current
Shift Leader
Thumbay Group - Hospitality Division
02.2013 - 03.2017
MICROSOFT OFFICE
MAHINDA PADANAMA
Hospitality Administration And Management
LANKA INTERNATIONAL
No Degree - COMMERS
ST MARYS COLLEGE
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