An experienced office supervisor with a strong background in organizational leadership and team management, with a proven track record of fostering efficiency and collaboration.My passion for driving results and building client relationships has ignited my interest in transitioning into the dynamic world of sales. I am excited to leverage my interpersonal skills and problem-solving abilities to excel in a sales role and contribute to the growth and success of the team.
Hi, I’m
ANAS SIDHIK
Office Supervisor
Ras Al Khaimah
Summary
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Restofair RakRas al Khaimah
Office Supervisor
11.2022 - Current
Job overview
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Standardized office structures and processes to promote collaboration and increased performance.
- Delivered performance reviews, recommending additional training or advancements leading into an increase in the productivity of 30% than the previous year.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Reported to senior management on organizational performance and progress toward goals.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Ras al Khaimah, EmiratesRas al khaimah
Sales & Customer Portfolio Coordinator
05.2019 - 11.2022
Job overview
- Prepared & generated quotes for the customer inquiries ensuring accuracy & timeliness
- Communicated with customers by assessing the needs & assist the requests tailored to their requirements
- Assisted sales team by negotiating with customers in pricing prior to secure agreements
- Prepared product or service reports by collecting and analyzing customer information
- Presented project status updates to customers and collected feedback for review.
- Resolved problems that arise, such as customer complaints and supply shortages
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Communicated with clients regarding account services, statements, and balances.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved accounting, service and delivery concerns.
RAK Logistics
Transportation Coordinator
05.2017 - 06.2018
Job overview
- Managed shipment logistics, including negotiating freight prices with vendors and arranging transport of goods
- Coordinated work schedules and assigned duties, managing personnel and materials to meet the workload
- Prepared well for shifts by determining delivery locations, schedules, and special conditions
- Supported Dispatchers in their duties of dispatching trucks to meet customer requirements
- Assisted Transportation Manager and Supervisor with all fleet-related issues
- Coordinated preventive and predictive maintenance for a fleet of 80 delivery vehicles.
Education
Wisdom Business SchoolUAE
Bachelor of Commerce
06.2013 - 06.2016
University Overview
Indian Public High SchoolUAE
High School Diploma
05.2012 - 05.2013
University Overview
Skills
Organization and planning
Timeline
Office Supervisor
Restofair Rak
11.2022 - Current
Sales & Customer Portfolio Coordinator
Ras al Khaimah, Emirates
05.2019 - 11.2022
Transportation Coordinator
RAK Logistics
05.2017 - 06.2018
Wisdom Business School
Bachelor of Commerce
06.2013 - 06.2016
Indian Public High School
High School Diploma
05.2012 - 05.2013
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