Results-oriented IT and Operations Executive specializing in ERP implementation, IT infrastructure development, and Microsoft 365 administration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT & Operations Executive / IT Consultant
Saytara Technologies Pvt. Ltd.
Bangalore
05.2017 - Current
Managed daily IT operations, including network setup and server maintenance.
Executed ERP customization, training, and reporting for internal departments.
Delivered managed security and infrastructure services, including antivirus monitoring and vulnerability scans.
Conducted Microsoft 365 security assessments and firewall health checks.
Led phishing simulations and provided virtual CISO and DPO advisory services.
Facilitated cross-department communication to optimize operational efficiency.
Coordinated project scheduling and resource allocation effectively.
Maintained inventory records and tracked supplies accurately.
IT & Operations Executive
Gulf Heaven Trading
05.2015 - 02.2017
Delivered IT consultancy and managed services to SMEs and corporate clients.
Coordinated inventory management to support daily operational efficiency.
Processed purchase orders while tracking delivery schedules for accuracy.
Maintained organized records of shipments and receipts for precise reporting.
Communicated with suppliers to ensure timely order fulfillment and quality control.
Implemented ERP software, Microsoft 365, and enhanced backend operations.
Deployed logistics automation platforms to optimize freight and trading processes.
Installed CCTV, video door phone, EPABX systems, and network infrastructure for developers.
IT-NAS Admin
IT-NAS
Hubli
01.2013 - 01.2015
Managed servers, network devices, and IT support for clients effectively.
Installed and configured Windows Server, Exchange, VMware, and storage solutions.
Provided user support and monitored LAN/WAN performance.
Executed backup utilities to ensure data integrity.
Desktop Support Engineer
AIO Solutions
Hubli
03.2011 - 12.2012
Executed system troubleshooting, network setup, and user support to enhance operational efficiency.
Maintained Cisco routers, switches, VLANs, MPLS, IPSEC, and Cisco IP phones for optimal performance.
Deployed Windows Server 2003 domains, Symantec endpoint security, and remote management tools.
Contributed to large-scale network projects for corporate and government clients, ensuring successful outcomes.
Education
High School Diploma -
Basel Mission English Medium High School
Dharwad India
03-2009
Bachelor of Commerce -
South West University
India
Skills
ERP implementation and Microsoft Dynamics 365
IT infrastructure setup and support
Microsoft 365 administration
Networking and CCTV integration
Technical sales and client solutions
Website and email systems setup
Digital marketing strategies
Agentic AI applications
Managed security services
Infrastructure and logistics management
Automation systems integration
Backend IT operations
Cross-border project management
IT consultancy
ERP customization
IT operations management
Certification
Certified Microsoft Dynamics 365 Business Central Functional Consultant
Digital Marketing & Agentic AI
Microsoft 365 Reseller Onboarding – Authorized to resell, deploy, and support Microsoft 365 solutions including license management, migration, deployment, and ongoing client support for SMEs across GCC and India.