Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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ANASTASIIA KUZNETSOVA

Dubai,UAE

Summary

Results-driven Office Administration Manager with a proven track record in optimizing office operations and enhancing team productivity. Expert in customer service, document management using Microsoft Office Suite, and expense tracking and budgeting with QuickBooks. Successfully streamlined workflows by implementing efficient administrative systems, leading to more seamless daily operations. Recognized for boosting office morale through effective team-building initiatives and fostering open communication within the workplace.


Overview

12
12
years of professional experience

Work History

Office Administration Manager

Guapa Salon & Garant Educational Kids Center
Dubai, UAE
04.2023 - 03.2025
  • Managed office logistics, including scheduling, document preparation, and team coordination. Streamlined workflows, improving efficiency by 30%.
  • Enhanced client relationships, handled inquiries, and led email campaigns. Managed website and social media content, boosting engagement by 25%.


Achievements:
*
Reduced document retrieval time by 30%, improving overall office efficiency.
* Coordinated 5+ corporate events, increasing employee engagement.
* Increased customer retention by 15% through successful email marketing campaigns.
* Boosted social media engagement by 25% with effective content management.

* Awarded "Employee of the Month" for outstanding administrative support and initiative in office management.

Social Media Account Manager

Verre Eglomise Interiors
Dubai, UAE
09.2021 - 03.2023
  • Created content for various social media channels including Facebook, Twitter, Instagram, YouTube, and LinkedIn
  • Monitored online conversations on multiple platforms to respond promptly to customer inquiries
  • Suggested new ways to attract additional viewers and increase engagement


  • Boosted social media engagement by 28% within 3 months through targeted content strategies, including high-quality, visually compelling photography and community engagement.
  • Developed a monthly content calendar that increased content consistency by 90%, featuring custom photography and visually engaging posts that drove sustained audience interaction."
  • Enhanced brand visibility by creating visually consistent and high-quality photography across social media platforms, leading to a 35% increase in brand mentions.
  • Executed a viral Instagram campaign featuring professional product photography, increasing brand awareness by 40% and generating 5,000+ interactions within 48 hours."

Assistance Manager

BabyMonster Co.
Moscow
01.2017 - 06.2019
  • Maintained daily record of all transactions and generate reports for store managers
  • Generated order supply requests to replenish merchandise
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Promoted to manager position after 9 months of employment, due to exceptional performance
  • Stock controlling management with focus on organizing the inventory process
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities

Video Content Creator

NastyaSmi Co.
Moscow
01.2013 - 03.2025
  • A freelancer in an own established non-profitable organization that runs a media channel on YouTube with core activities such entertainment, travel, beauty, and fashion
  • Initiating and leading organizational activities related to branding and promotion
  • Managing daily operations such content creation, video editing, use of materials, human resourcing, podcasting etc
  • Established a continuously growing traffic with a current count of +50 000 subscribers
  • Promoted several company brands that reached out to public and entered the Russian market
  • Identified and curated trending and viral content on social platforms

Education

Bachelor's Degree - Design

Musical Pedagogical College, BOW SPO

Skills

  • Customer Service
  • Document Management (Microsoft Office Suite)
  • Expense Tracking & Budgeting (QuickBooks)
  • Scheduling & Calendar Management
  • Data Entry & Database Management
  • Process Improvement & Crisis Management
  • Travel Coordination
  • Social Media Content Creator
  • Social Media Marketing
  • Photographer
  • Videographer
  • Content Strategy
  • Video Editing
  • Final Cut Pro X
  • Adobe Photoshop
  • Adobe Xd

Personal Information

  • Date of birth: 09/23/96
  • Nationality: Russian

Languages

English
Fluent
Russian
Native

Timeline

Office Administration Manager

Guapa Salon & Garant Educational Kids Center
04.2023 - 03.2025

Social Media Account Manager

Verre Eglomise Interiors
09.2021 - 03.2023

Assistance Manager

BabyMonster Co.
01.2017 - 06.2019

Video Content Creator

NastyaSmi Co.
01.2013 - 03.2025

Bachelor's Degree - Design

Musical Pedagogical College, BOW SPO
ANASTASIIA KUZNETSOVA