Ancy Ann Sam
Sales Coordinator
Dubai,DU
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Coordinator
Indo Arabian Global General Trading L.L.C
Al Quoz, Dubai
06.2021 - 12.2021
Sales Coordinator
Indo Arabian Global General Trading L.L.C.,Al Quoz
Dubai, UAE
12.2013 - 05.2016
- Arabian Global General Trading is a hotel supplies trading company located in Al Quoz ,,
- Responsibilities:
- Managing all the sales( inside ) related activities of the company
- Sales Support
- Handling a high volume of customer enquiries
- Writing up accurate and grammatically correct sales correspondence
- Preparing Quotations, Local Purchase Order (LPO) and Sales Invoices
- Making follow-up calls to confirm order or delivery dates
- Responding to sales queries via phone, email and in writing.
- Reduced errors during sales and service processes by devising and deploying template responses.
- Stayed updated on product or service and maintained long-term relationships with clients, resulting in increased overall sales.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Project Coordinator
Nav Jyothi Social Centre
Kerala, India
01.2012 - 08.2013
- Conducting School Health Education Programme at schools
- Providing counseling services to the students of nearby schools.
- Telephonic counseling to high school students.
Student Counsellor
Asian Educational Consultancy
Kerala, India
01.2011 - 12.2011
- Advised students individually and in groups on academic programs for individual interests.
- Pointed students to relevant information about academic and personal support services available on campus.
- Oversaw career and job fairs to connect students with area schools and employers.
- Conducted individual and group counseling sessions.
Education
Master of Social work( M.S.W - Medical And Psychiatric Social Work
M.G. University
Kerala,India 08.2008 - 07.2010
Bachelor of Arts - English Literature
University of Kerala
India 09.2005 - 05.2008
CLSCMP-Logistics Management
Zabeel International Institute
Dubai,UAE 03.2021 - 06.2021
Skills
Goals and performance
File and records management
Microsoft Office- Word, Excel,Outlook
Communication- Verbal And Written
Client Relationships
Time management
Telephone and email etiquette
Sales documentation development
Goal Setting
Customer Relationship Management
Scheduling
Strong enthusiasm
Problem solving strength
Interpersonal communication skills
Customer Relations
Performance improvement
Additional Information
- VISA DETAILS , Resident Visa- Husband Sponsored Visa Validity - MAY 2023
Timeline
Sales Coordinator
Indo Arabian Global General Trading L.L.C
06.2021 - 12.2021
CLSCMP-Logistics Management
Zabeel International Institute
03.2021 - 06.2021
Sales Coordinator
Indo Arabian Global General Trading L.L.C.,Al Quoz
12.2013 - 05.2016
Project Coordinator
Nav Jyothi Social Centre
01.2012 - 08.2013
Student Counsellor
Asian Educational Consultancy
01.2011 - 12.2011
Master of Social work( M.S.W - Medical And Psychiatric Social Work
M.G. University
08.2008 - 07.2010
Bachelor of Arts - English Literature
University of Kerala
09.2005 - 05.2008