Microsoft Office
Anda Buzduceanu
Abu Dhabi
Summary
Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
15
15
years of post-secondary education
3
3
Languages
Work History
Flight attendant
Qatar Airways
Doha
2018.02 - 2021.01
- Excellent customer service to our guests while ensuring their comfort and safety - excellent communication skills - teamwork - timely professional service to passengers as all times - required to administer first aid when/if required
Cabin Crew
Etihad Airways
Abu Dhabi
2014.02 - 2017.07
- Premium Training - Business Class >Cabin Crew Initial Training - Consistently maintaining high level of guest satisfaction by understanding guest requirements and ensuring safety; - Responsible for guest safety and the safety of the aircraft at all time; - Ensuring Top prime service to all guests.
Shipping Agent
Margrain Shipping and Trading S.R.L
Constanta
2012.09 - 2014.08
- Look for a berth for the incoming ship; - Arrange for the pilot and the tugs / if necessary; - Prepare the documents for the Authorities ; - Assist the Master in making the necessary contacts with the Authorities; - arrange for the necessary ships provision , bunker , repairs / if needed;- prepare cargo documents; -
- Assist the Master and his crew for crew-change; - Cargoes custom clearance - Issue at Chrtrs / Shippers instructions the bank/house/express Bills of Lading - Daily reports to vessel's Owners / Charterers - Planning the vessels loading / discharging operations
Travel agent
Ro Tur Travel Agency.SRL
Constanta
2010.05 - 2012.01
- Collect payment for transportation and accommodations from customer; - Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required; - Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs; 17/6/20 European Union, 2002-2020 | http://europass.cedefop.europa.eu Page 1 / 3
- Curriculum vitae Anda Buzduceanu - Book transportation and hotel reservations, using computer terminal or telephone; - Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers; - Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations;
Commercial worker
adidas Romania S.A
Constanta
2009.01 - 2010.02
- Arranging the shelves; - Handling the merchandise; - Giving clients all the necessary information; - Be attentive with customers' needs; - Give information about the features, quality and availability of different products; - Help customers to find products they are looking for in the shop; - When necessary, be able to give in-depth technical advise about products; - Make the customer aware of any special offer;
Education
Baccalaureate Diploma -
Constantin Bratescu" National Pedagogical College
2005.09 - 2009.06
Hotel Technician -
Ministry of Work
2013.05 - 2013.05
Interior Design Course-Online - Interior Design
Atelierele ILBAH
2020.05 - 2020.09
BBA - Economy of Trade, Tourism And Services
Ovidius University
The Faculty Of Economic Sciences 2013.04 - Current
1 Year Diploma Course - Interior Design
Diploma Course in Interior Design
Florence Institute Of Design International 2022.01 - 2022.12
Skills
Enthusiastic, eager to meet know challengesDiplomacy and tact - SociableTeam spiritOptimisticLoyal and dedicated employeeDigital skills SELF-ASSESSMENTCommunicationCreation
Problem-Solving
Digital skills - Self-assessment gridHospitality service expertise
Interpersonal communications
Guest services
Verbal and written communication
3D rendering software
Working drawings and procedures
Space planning methodology
Sketching
2D and 3D modeling
Excellent attention to detail
Software
AutoCad
SketchUp
Vray for SketchUp
Timeline
1 Year Diploma Course - Interior Design
Diploma Course in Interior Design
2022.01 - 2022.12
Interior Design Course-Online - Interior Design
Atelierele ILBAH
2020.05 - 2020.09
Flight attendant
Qatar Airways
2018.02 - 2021.01
Cabin Crew
Etihad Airways
2014.02 - 2017.07
Hotel Technician -
Ministry of Work
2013.05 - 2013.05
BBA - Economy of Trade, Tourism And Services
Ovidius University
2013.04 - Current
Shipping Agent
Margrain Shipping and Trading S.R.L
2012.09 - 2014.08
Travel agent
Ro Tur Travel Agency.SRL
2010.05 - 2012.01
Commercial worker
adidas Romania S.A
2009.01 - 2010.02
Baccalaureate Diploma -
Constantin Bratescu" National Pedagogical College
2005.09 - 2009.06