Andrea Coppolino
Assistant Restaurant Manager
Dubai
Summary
Dedicated and dynamic hospitality professional with over 6 years of experience in luxury restaurants and beach clubs. Proven leadership in guest services, team training, and operations. Recognized for consistently delivering premium guest experiences and fostering collaborative, efficient work environments.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Assistant Restaurant Manager
Maison De La Plage
Dubai
12.2023 - Current
- Company Overview: Fundamental Hospitality, Dubai – West Beach Palm Jumeirah
- Assisted in managing daily operations of a high-end beach club with a full-service restaurant, ensuring seamless guest experiences throughout all service periods.
- Collaborated closely with the Head Chef and Bar Manager to maintain product quality, service flow, and cross-departmental coordination.
- Supported private events and nightclub operations, adapting service and staffing to different formats and clientele.
- Handled guest relations, swiftly addressing feedback and resolving issues to uphold service excellence.
- Oversaw OS&E inventory and stock control to support operational efficiency and cost management.
- Supported staff scheduling and ensured compliance with health, safety, and service standards.
- Played an active role in floor management, service coordination, and training of new team members.
- Fundamental Hospitality, Dubai – West Beach Palm Jumeirah
Senior Head Waiter
Nammos Group
Dubai-Mykonos
06.2021 - 08.2023
- Company Overview: Dubai / Mykonos
- Managed a service section handling 300+ guests per shift while maintaining premium service levels.
- Trained and mentored junior waitstaff, contributing to improved team performance and service standards.
- Collaborated in cross-functional meetings to improve coordination and service quality.
- Delivered effective upselling and cross-selling techniques to boost restaurant sales.
- Maintained smooth guest flow and optimized table turnover times.
- Dubai / Mykonos
Waiter
Novikov Restaurant & Lounge
09.2017 - 09.2018
- Delivered fine dining service with a focus on Asian cuisine.
- Built strong knowledge of food and beverage offerings.
- Maintained high standards of cleanliness, safety, and hospitality.
Education
Economic Development & International Cooperation
University of Palermo
Diploma of Higher Education - Classical Studies
Liceo Classico G. Meli
Skills
- Hospitality Management & Leadership
- Guest Relations
- Inventory Control & Cost Management
- Event Support & Service Coordination
- Staff training and development
- Performance improvement
- POS system
- Problem-Solving
- Self Motivation
- Recruitment and hiring
Timeline
Assistant Restaurant Manager
Maison De La Plage
12.2023 - Current
Senior Head Waiter
Nammos Group
06.2021 - 08.2023
Waiter
Novikov Restaurant & Lounge
09.2017 - 09.2018
Diploma of Higher Education - Classical Studies
Liceo Classico G. Meli
Economic Development & International Cooperation
University of Palermo
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