Andreea Florentina Talpeanu
Summary
Professional work ethic; Multitasking; Outgoing personality with strong analytical, customer service, and creative problem-solving skills; Good leadership abilities; Ability to work in diverse environments and with diverse groups. Ability to work effectively under pressure and for long hours; Great sensitivity to the needs of others; A good memory and an eye for details; A keen observer; Teamwork and Collaboration.
Overview
6
6
years of professional experience
Work History
Hostess
It Cucina
01.2021 - 06.2023
- Greeted guests upon arrival, inquired about reservation status, and escorted them to their tables;
- Managed reservations and waitlist efficiently, ensuring timely seating and customer satisfaction;
- Communicated guest preferences, special requests, and dietary restriction to servers and kitchen staff;
- Provided information about menu items, answered guest queries, and made recommendations;
- Maintained a clean and organized reception area, including managing coat check services;
- Handled cash transactions for seating fees and managed accurate records.
Sales Agent/Team
11.2018 - 04.2021
- Training sales Vagabond studio, A significant increase in sales;
- Meeting and exceeding individual targets;
- Meeting and exceeding individual targets;
- Positioning the store/stores on the 1st place from the point of view of general profit;
- Coordination of the subordinate Team;
- Defining specific targets in accordance with the commercial strategies imposed by the company's management;
- Permanent supervision and coaching of the subordinate team;
- Carrying out in the most efficient way the activity of serving the clientele with a high degree of service quality and customer satisfaction;
- Advising existing and potential clients in accordance with the range of products available in the unit;
Makeup artist
Freelance
10.2017 - 01.2021
- Studying the proportions of the face to offer a suitable look;
- The study of light and shadows (highlight & contour);
- Experience in bridal, corporate, event makeup;
- Excellent competence in combining shades (foundation) for different skin types;
- Development of communication and negotiation capacity.
Sales/Call center/Front desk
06.2018 - 11.2018
- World Class, Bucharest - Coordinating the specific activities of the work point; - Coordination of the subordinate team; - Making periodic reports according to the monitored indicators; - Permanent relationship with company staff; - High standard customer service.
Education
Andreea Vilau makeup course, Bucharest; -
Ioana Musat makeup course, Bucharest - undefined
Masterclass held by - undefined
Helder Marucci
undefined
University of Geography
2017
undefined
Dimitrie Bolintineanu
2014
Skills
- Table Bussing
- Multi-Line Telephone Systems
- Dining Area Maintenance
- Sales and Marketing
- Guest Satisfaction
- Reservation Coordination
Timeline
Hostess
It Cucina
01.2021 - 06.2023
Sales Agent/Team
11.2018 - 04.2021
Sales/Call center/Front desk
06.2018 - 11.2018
Makeup artist
Freelance
10.2017 - 01.2021
Andreea Vilau makeup course, Bucharest; -
Ioana Musat makeup course, Bucharest - undefined
Masterclass held by - undefined
Helder Marucci
undefined
University of Geography
undefined
Dimitrie Bolintineanu
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