Andresa Facanha
Dubai,UAE
Summary
Highly motivated and customer-oriented individual with a natural passion for service excellence, seeking to join Emirates Airlines as a Cabin Crew member. Known for a warm, approachable personality, strong communication skills, and the ability to stay calm under pressure. Adaptable and culturally aware, with a genuine interest in creating exceptional experiences for people from around the world. Eager to represent the Emirates brand with professionalism, poise, and enthusiasm while ensuring the safety and comfort of every passenger on board.
Overview
9
9
years of professional experience
Work history
Maryam Taher investment company
secretary desk
Dubai, uae
11.2022 - 07.2023
stall and maket salesperson
salesperson
dubai, dubai
12.2021 - 09.2022
Actress and performance artist
ccpac
Brazil, Brazil
01.2016 - 06.2019
- Contributed creative ideas during rehearsal process, resulting in dynamic performances.
- Collaborated with director to fully understand and interpret character roles for impactful performances.
Jewellery salesperson
Cruciani C
Brazil, Brazil
11.2014 - 08.2015
- Assisted in the selection of jewellery for clients seeking unique pieces.
Clothing specialised seller
cavendish
Brazil, brazil
03.2014 - 10.2014
- Stayed abreast of latest fashion trends ensuring relevant advice given to shoppers.
Education
Diploma - arts perfomace
ccpac
Dubai 01/2017 - 06/2019
Diploma of Education - Istituto Marangoni
HR Admin Istituto Marangoni
Dubai 09/2023 - 10/2024
Skills
- Exceptional Customer Service: Adept at providing a warm, professional, and personalized experience to guests from diverse backgrounds
- Effective Communication: Clear and courteous communicator, both in verbal and written interactions, with strong active listening skills
- Cultural Awareness: Comfortable working in multicultural environments with sensitivity, respect, and understanding
- Team Collaboration: Proven ability to work well within a team to ensure smooth and efficient service delivery
- Positive Attitude & Professionalism: Maintains a polished image and friendly demeanor in all customer interactions
Languages
English
Upper intermediate
Portuguese
Fluent
Timeline
Maryam Taher investment company
secretary desk
11.2022 - 07.2023
stall and maket salesperson
salesperson
12.2021 - 09.2022
Actress and performance artist
ccpac
01.2016 - 06.2019
Jewellery salesperson
Cruciani C
11.2014 - 08.2015
Clothing specialised seller
cavendish
03.2014 - 10.2014
Diploma - arts perfomace
ccpac
01/2017 - 06/2019
Diploma of Education - Istituto Marangoni
HR Admin Istituto Marangoni
09/2023 - 10/2024
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