Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Andrew Cullen

Andrew Cullen

Dubai,UAE

Summary

Accomplished professional with expertise in strategic planning, budget management, and supply chain management. Demonstrates a proven ability to optimise processes, coordinate projects, and conduct risk assessments to drive operational efficiency. Skilled in contract negotiation, data analysis, and staff recruitment, with a strong background in sales forecasting and marketing strategy development. Experienced in pre-opening restaurant project management and F&B concept creation, delivering innovative solutions tailored to business needs. Committed to leveraging extensive skills to achieve organisational growth and success.

Overview

30
30
years of professional experience

Work History

Consultant/Director of Operations

The Spaniel
Dubai, UAE
09.2023 - 02.2025
  • In this role I initially worked as a consultant before joining as Director of Operations.
  • Consultant : Initial location sourcing and feasibility. Concept development including first draft food and beverage menu concept and restaurant i.d. including the name.
  • Consultant, Pre -opening; Interior design assistance & Operation flow. Dining Room & Bar layout. functionality. Purchasing and sourcing advisement. Recruiting & Leadership development. Positioning & formalizing operational standards. Marketing - PR strategy & Brand book collaboration
  • Post opening Operations Director from October 2024; · Oversee F&B operations. Develop and implement policies and procedures to ensure safety and sanitation standards are met.Train and evaluate staff performance, and provide feedback and disciplinary action when needed. Develop and manage budgets and analyze financial statements. Monitor vendor and supplier performance to ensure quality and cost-effectiveness. Monitor customer feedback and implement improvement strategies
  • Website: https://www.instagram.com/thespanieldxb

Operations & Business Development Manager

Khansaheb Lifestyle
Dubai, UAE
10.2020 - 10.2024
  • I was heading up the F&B division for Khansaheb for four years. Over this time I opened eleven outlets, increasing the revenue from 1MM to 20MM. As Operations Manager : Develop and implement policies and procedures to ensure safety and sanitation standards are met. Train and evaluate staff performance, and provide feedback and disciplinary action when needed. Develop and manage budgets and analyze financial statements. Monitor vendor and supplier performance to ensure quality and cost-effectiveness. Monitor customer feedback and implement improvement strategies
  • Website: https://www.instagram.com/trouvaille_ae/

Director of Retail Brand Development/Venues Management

Dubai World Trade Centre
Dubai, UAE
05.2017 - 06.2020
  • I was head of the Retail F&B division for Dubai World Trade Centre for four years. I oversaw and managed seventeen outlets ranging from Fine Dining to QSR managing a team of 90 and delivering an annual budget of 30MM. I also developed new food & beverage concepts for Dubai World Trade Centre, Dubai Exhibition Centre and Expo 2020 Dubai
  • Website: https://www.dwtc.com/en/facilities/

Senior Operations Manager

Meraas Holdings
Dubai, UAE
02.2015 - 03.2017
  • My job was to create and develop new F&B concepts for the Meraas malls. I created four unique restaurant concepts and two retail stores. I then worked as a project manager delivering the concepts to opening, involved in the recruitment and financial planning of the outlets.
  • https://www.instagram.com/ /?hl= boutiquelechocolat en
  • https://www.youtube.com/watch?v=sK71jy3Mka8
  • https://www.youtube.com/watch?v=QiDDFWqqOA0
  • https://megsblogged.com/2018/04/17/cocoa-kitchen-city-walk-dubai/
  • https://www.youtube.com/watch?v=pVSu2qliSnc
  • https://www.instagram.com/explore/locations/182850662218162/bvgari-il-cioccolatocity-walk-dubai/
  • https://lastexit.ae/en/locations/al-qudra

Director of Restaurant Development MEA

Hilton Worldwide: The Restaurant Group
Dubai, UAE
04.2014 - 02.2015
  • In this role I created new restaurant concepts for Hilton hotels in the Middle East and Africa. I also introduced potential leasing partners & 3rd party operators, reviewing concepts & business plans.

Director of Operations

Caprice Holdings MENA c/o Jumeirah Restaurants
Dubai, UAE
02.2011 - 03.2014
  • I was heading up the launch of the Caprice Holdings brand restaurants in Dubai and Abu Dhabi. Over this time I opened four award winning restaurants with an annual budget of 30MM.
  • https://www.instagram.com/theivydubai/?hl=en
  • https://www.instagram.com/explore/locations/738016320/rivington-grill-souk-al-bahar-dubai/
  • https://www.timeoutabudhabi.com/food-features/37892-scotts-from-london-to-abu-dhabi
  • https://www.timeoutdubai.com/restaurants/rivington-bar-and-grill-madinat-jumeirah

General Manager

Bilsons Restaurant
Sydney, Australia
01.2006 - 01.2011

I worked as General Manager in this award winning fine dining restaurant.

General Manager

Bayswater Brasserie
Sydney, Australia
01.2005 - 01.2006

I worked as General Manager in this iconic Sydney restaurant & bar.

General Manager

Caprice Holdings
London, United Kingdom
01.1995 - 01.2005

During my time with Caprice Holding I worked my way from Waiter to General Manager. I worked as restaurant manager for The Ivy Restaurant, Group Wine Buyer, and General Manager for JSheekey Restaurant.

Education

Bachelor of Arts - Arts and Humanities

Open University
United Kingdom
09.2022 -

Master Sommelier - Sommelier

Court of Master Sommeliers
United Kingdom
04.2004 - 05.2004

Skills

  • Strategic planning
  • Budget management
  • Supply chain management
  • Process optimisation
  • Project coordination
  • Risk assessment
  • Contract negotiation
  • Data analysis
  • Staff recruitment
  • Sales forecasting
  • Marketing strategy development
  • Pre opening restaurant project management
  • F&B Concept creation

References

References available upon request.

Timeline

Consultant/Director of Operations

The Spaniel
09.2023 - 02.2025

Bachelor of Arts - Arts and Humanities

Open University
09.2022 -

Operations & Business Development Manager

Khansaheb Lifestyle
10.2020 - 10.2024

Director of Retail Brand Development/Venues Management

Dubai World Trade Centre
05.2017 - 06.2020

Senior Operations Manager

Meraas Holdings
02.2015 - 03.2017

Director of Restaurant Development MEA

Hilton Worldwide: The Restaurant Group
04.2014 - 02.2015

Director of Operations

Caprice Holdings MENA c/o Jumeirah Restaurants
02.2011 - 03.2014

General Manager

Bilsons Restaurant
01.2006 - 01.2011

General Manager

Bayswater Brasserie
01.2005 - 01.2006

Master Sommelier - Sommelier

Court of Master Sommeliers
04.2004 - 05.2004

General Manager

Caprice Holdings
01.1995 - 01.2005
Andrew Cullen