Dynamic professional with expertise in strategic development, client relationship management, and leadership. Adept at fostering effective communication, managing social media platforms, and building strong networks to drive organisational success. Skilled in recruitment, HR, PR, and delegation, with a proven ability to manage time efficiently while nurturing creativity and interpersonal relationships. Committed to leveraging these competencies to achieve impactful results and support long-term organisational growth.
Hi, I’m
Andriea Pereira
Dubai,UAE
Summary
Overview
20
years of professional experience
3
years of post-secondary education
Work history
SANJI CALDERA ASSOCIATESDUBAI, UAE
COUNTRY MANAGER - GULF
01.2018 - 06.2025
Job overview
- Promoted from the Sri Lankan office to the UAE as Country Manager, leading the expansion of Sanji Caldera Associates' presence in the region.
- Played a pivotal role in setting up and managing operations single-handedly, building a strong client base and network from the ground up.
- Successfully expanded the UAE branch, growing the team to four members and driving continued success in a competitive market.
- Demonstrated excellence in Client Relationship Management, assisting clients with various visa categories, including Skilled Migration, Partner visas, Student visas, Post-Study Graduate visas, Trainee visas, and employment visas.
- Leveraged extensive HR and Recruitment expertise by working with Australian employers and handling recruitment for diverse industries such as Education, Finance, Hospitality, Healthcare, Engineering, Construction, and IT.
SANJI CALDERA ASSOCIATESCOLOMBO, SRI LANKA
ASSISTANT MANAGER - OPERATIONS
01.2015 - 01.2018
Job overview
- Primarily worked as a Client Relationship Manager, training and supporting clients on Skilled, Partner, and Student visa applications.
- Simultaneously handled HR and Payroll protocols, managing staff recruitment, onboarding, offboarding, payroll, and grievance resolution.
- Demonstrated strong problem-solving skills in addressing employee and client issues, ensuring smooth operations across all departments.
- Played a key role in administrative management, handling day-to-day operational needs and supporting senior leadership in decision-making processes.
DMS PRIVATE LTDCOLOMBO, SRI LANKA
EXECUTIVE- RECRUITMENTS AND HR
01.2013 - 01.2015
Job overview
- Led recruitment efforts, including candidate sourcing, screening, interviewing, and onboarding for both internal and external clients.
- Provided comprehensive HR services for outsourced staff within DMS and managed HR operations for major clients such as Etisalat, Dialog Sri Lanka, Aviva, Deutsche Bank, Softlogic, Hatton National Bank, Sri Lankan Airlines, Unilever, and more.
- Developed and implemented HR policies to improve employee engagement and retention across various industries.
- Managed payroll, employee relations, and grievance resolution, ensuring compliance with labor laws and fostering a positive work environment.
- Collaborated closely with clients to address their recruitment and HR needs, aligning hiring strategies with their business goals.
DMS PRIVATE LTDCOLOMBO, SRI LANKA
OPERATIONS EXECUTIVE
01.2010 - 01.2013
Job overview
- Supervised day-to-day operations, ensuring efficient processes across various departments.
- Collaborated with teams to optimize workflow and address operational bottlenecks.
- Managed vendor relationships, negotiated contracts, and monitored service quality.
- Assisted in budget management, cost analysis, and resource allocation for various projects.
- Conducted performance assessments and recommended process improvements to enhance overall operational efficiency.
DMS PRIVATE LTDCOLOMBO, SRI LANKA
COORDINATING SECRETARY
01.2008 - 01.2009
Job overview
- Assisted senior executives with daily scheduling, travel arrangements, and confidential documentation.
- Managed internal communications and coordination among various departments to ensure smooth workflow.
- Prepared reports, presentations, and correspondence on behalf of management.
- Organized and attended meetings, taking minutes and ensuring action items were followed up.
- Handled vendor relations, including contract management and service coordination.
GALADARI HOTELCOLOMBO, SRI LANKA
BANQUET SECRETARY
01.2007 - 01.2008
Job overview
- Coordinated all administrative aspects of the banquet department, including scheduling, client communication, and event logistics.
- Assisted the Banquet Manager with event planning and execution, ensuring smooth operation during high-profile events.
- Managed correspondence and documentation for various functions, including menus, guest lists, and service contracts.
- Liaised with internal departments such as catering and housekeeping to ensure flawless event setup and execution.
- Provided exceptional client support, handling inquiries and resolving issues related to event services.
HSBCCOLOMBO, SRI LANKA
CUSTOMER SERVICE EXECUTIVE
01.2005 - 01.2007
Job overview
- Managed customer inquiries and provided prompt resolutions for banking services.
- Assisted clients with account management, including transactions, account maintenance, and dispute resolution.
- Processed payments and financial documentation, ensuring accuracy and compliance with banking regulations.
- Maintained a high standard of customer satisfaction by delivering professional and efficient service.
- Trained new staff on customer service best practices and company procedures.
Education
UNIVERSITY OF BRADFORDSHIREUNITED KINGDOM
MBA from General
01.2024 - 02.2025
University overview
INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA
Certificate from HRM
12.2009 - 05.2011
University overview
Skills
- Strategic Development
- Client Relationship Management
- Delegation
- Creativity
- Time Management
- Interpersonal Skills
- Effective Communication
- Recruitment
- HR
- PR
- Networking
- Leadership
- Social Media Management
- Product launch expertise
- Cultural sensitivity and intelligence
- Profit margin enhancement
- Customer relationship management systems
- Sales and marketing proficiency
- Business development
- Strategic planning
- Employee training and development
- Strategic leadership
- Effective time management
- B2C sales
- International networking
- Brand strategy implementation
- Budget planning
- [Location] regional expertise
- Inspirational leadership
- Product positioning
- Sales management
- Business continuity planning
- Strategic partnership development
- Resource management
- KPI monitoring
- Contract negotiation
- Strategic partnership building
- B2B sales
- Staff training and recruitment
- Digital marketing
- MS office proficiency
- Bilingual [Language], [Language]
- New business development
- Stakeholder management
- Lead generation techniques
- International partnerships
- Business growth strategies
- [Location] market knowledge
- Customer retention techniques
- Customer Service
Languages
Sinhala
English
Affiliations
Affiliations
- Enjoy recreational bowling for teamwork and focus, reading for continual learning, and caring for plants as a mindful daily practice.
References
References
References available upon request.Availability
See my work availability
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Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Timeline
UNIVERSITY OF BRADFORDSHIRE
MBA from General
01.2024 - 02.2025
COUNTRY MANAGER - GULF
SANJI CALDERA ASSOCIATES
01.2018 - 06.2025
ASSISTANT MANAGER - OPERATIONS
SANJI CALDERA ASSOCIATES
01.2015 - 01.2018
EXECUTIVE- RECRUITMENTS AND HR
DMS PRIVATE LTD
01.2013 - 01.2015
OPERATIONS EXECUTIVE
DMS PRIVATE LTD
01.2010 - 01.2013
INSTITUTE OF PERSONNEL MANAGEMENT
Certificate from HRM
12.2009 - 05.2011
COORDINATING SECRETARY
DMS PRIVATE LTD
01.2008 - 01.2009
BANQUET SECRETARY
GALADARI HOTEL
01.2007 - 01.2008
CUSTOMER SERVICE EXECUTIVE
HSBC
01.2005 - 01.2007
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