Anees Kabir
Flight Attended
Dubai
Overview
7
7
years of professional experience
1
1
Language
Work History
Lead Loading Dock Clerk
Amaozn Logistics UAE
Dip
2023.01 - Current
- Directed forklift drivers on loads ready for pulling or shipment.
- Verified pulled loads and signed off on official sheet.
- Obtained driver signatures on shipping paperwork and sealed trailers.
- Updated daily customer shipping reports.
- Trained new team members on proper and safe use of tools and equipment.
- Monitored production levels and implemented measures to increase output.
Member Service Associate
Ceva Logistics UAE
Jabal Ali
2022.03 - 2022.12
- Responded to customer calls and emails to answer questions about products and services.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Responded proactively and positively to rapid change.
Food Runner
Shams Restaurant
Karachi
2021.06 - 2021.09
- Delivered correct food items to tables according to order documentation.
- Provided attentive service and proactively assessed guest needs.
Waiter, Customer Service
Xander Resturant
Karachi
2019.04 - 2019.12
- Utilized customer service software to manage interactions and track customer satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Trained new servers on restaurant policies and procedures.
- Met with chef to review daily specials and menu changes.
Server
Monal
Islamabad
2017.05 - 2017.12
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Wedding Server
AL Faaz Palace
Rawalpindi
2016.06 - 2016.11
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Prepared and maintained drink stations throughout catering events.
- Loaded and unloaded delivery van carefully to maximize efficiency.
Education
Ssc(II) - Computer Science
F. G Technical High School
Rawalpindi FA - Fine Arts
F. G Quaid-e-azam College
Rawalpindi Skills
Project management
Strong decision maker
Complex problem Solver
Innovative
Service-focuse
Timeline
Lead Loading Dock Clerk
Amaozn Logistics UAE
2023.01 - Current
Member Service Associate
Ceva Logistics UAE
2022.03 - 2022.12
Food Runner
Shams Restaurant
2021.06 - 2021.09
Waiter, Customer Service
Xander Resturant
2019.04 - 2019.12
Server
Monal
2017.05 - 2017.12
Wedding Server
AL Faaz Palace
2016.06 - 2016.11
Ssc(II) - Computer Science
F. G Technical High School
FA - Fine Arts
F. G Quaid-e-azam College