Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic

ANEES MANJABRAM

United Arab Emirates

Summary

Dynamic Customer Service Executive with a proven track record at ADNOC, excelling in complaint handling and customer engagement. Enhanced customer satisfaction through effective problem-solving and relationship management, significantly improving feedback scores. Skilled in live chat support and inventory assistance, delivering high-quality service experiences that foster customer retention.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Executive

Abu Dhabi National Oil Company, ADNOC
03.2021 - Current

-Responsible for handling all areas of the sales process, from customer engagement to product

demonstration and transaction closure.

-Building relationships with new customers and distributors.

-Consistently exceeded sales targets by employing effective sales techniques and building strong relationships with customers.

Accountant Cum Cashier

Ps Trading
01.2020 - 12.2020
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.

Sales Associate

Shakthi Medicals
01.2018 - 12.2020
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

BBA - Finance

Capital University
Jharkhand, India
06.2024

High School Diploma -

S H S S Dwaraka
Wayanad, Kerala
06.2016

Skills

  • Sales strategy
  • Sales expertise
  • Relationship building
  • Sales team leadership
  • Staff management
  • Customer service
  • Upselling expertise
  • Order management

Certification

- CERTIFIED FOR ESSENTIAL FOOD SAFETY AND TRAINING PROGRAM

APPROVED BY ADAFSA UAE

- JAHEZIYA BASIC FIRE AND SAFETY TRAINING APPROVED BY UAE

Languages

English
Bilingual or Proficient (C2)
Arabic
Upper intermediate (B2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)

Additional Information

Uae Driving License- (License number -1260204)

Timeline

Sales Executive

Abu Dhabi National Oil Company, ADNOC
03.2021 - Current

Accountant Cum Cashier

Ps Trading
01.2020 - 12.2020

Sales Associate

Shakthi Medicals
01.2018 - 12.2020

BBA - Finance

Capital University

High School Diploma -

S H S S Dwaraka
ANEES MANJABRAM