Proven Technical Sales Manager with a track record of transforming Eurocontrolli S.r.l by diversifying into new markets, achieving significant sales growth. Excelled in customer engagement and solution selling, leveraging skills in proposal writing and problem-solving to secure long-term partnerships. Demonstrates exceptional multitasking abilities and a commitment to customer satisfaction, driving sustained business success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Sales Manager
Eurocontrolli Srl
Dubai
07.2023 - Current
Major role in transforming/diversifying an Oil & Gas System Integrator into other critical infrastructure markets such as power utilities and transportation.
Collaborated with cross-functional teams to develop customized solutions for clients, resulting in increased satisfaction and long-term partnerships.
Delivered engaging presentations at industry conferences, showcasing the company''s offerings to potential clients.
Negotiated profitable contracts with key stakeholders, securing long-term business agreements.
Increased sales revenue by developing and implementing strategic sales plans for technical products.
Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
Conducted market analyses and presented findings to product team to develop and enhance product offerings.
Managed pre-qualification with new Customers to meet the Vendor/Supplier requirements.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Provided input on contractual agreements for products and services to develop options and maximize profit margins.
Sales Account Manager
3w Networks FZE LLC
Dubai, United Arab Emirates
06.2022 - 06.2023
Created sales contacts with on- and off-premise accounts.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Negotiated prices, terms of sale and service agreements.
Developed and maintained long-term relationships with key clients for sustained growth.
Managed portfolio of Utility accounts totaling $10m in sales.
Collaborated with cross-functional teams to ensure seamless delivery of products and services.
Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
Maintain accurate records of sales activities and customer interactions in CRM systems
Solution Manager
3w Networks FZE LLC
Dubai, United Arab Emirates
04.2021 - 06.2022
Promoted culture of continuous improvement by encouraging team members to share ideas for enhancing solution offerings or streamlining operational efficiencies.
Responsible for Bid & Tender Submissions: manage the entire process on tender submission and follow through the process until sales contract completion.
Clarified the bid conditions with the technical, operation, sales, marketing & finance teams and manage the tender preparation.
Monitored bid management to ensure it is aligned with the organization's requirements.
Collaborated with sales teams to identify new business opportunities, fostering strong partnerships for future growth.
Led cross-functional teams in the successful design, development, and implementation of customized technology solutions.
Coordinated with technical teams to ensure solution designs were in alignment with clients'' infrastructure requirements and overall technology strategy.
Liaise with suppliers, vendors, and subcontractors as required.
Analyzed network security and current infrastructure, assessing areas in need of improvement.
Improved customer satisfaction by identifying and implementing tailored software solutions for unique business challenges.
ICT Specialist
Inteltec Emirates LLC
Dubai, United Arab Emirates
12.2010 - 04.2021
Evaluated customer needs and feedback to drive product and service improvements.
Preparing Techno- Commercial Bids/Offers.
Analyze, Design, Development and Enhancement of vendor neutral ICT solutions as per client requirement.
Developed project objectives by reviewing project proposals and plans; conferring with management.
Developed effective improvement plans in alignment with goals and specifications.
Created and managed project plans, timelines and budgets.
Improved team collaboration by initiating regular strategy meetings.
Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
Project Coordinator
Telus Networkz Pvt Ltd
Bangaluru
08.2009 - 09.2010
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Enhanced team collaboration through regular meetings, fostering positive work environment for increased productivity.
Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Maintained database and spreadsheets with accurate inventory and status.
Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
BSS Engineer
Avion Systems Pvt Ltd
Cochin
07.2008 - 08.2009
Collaborated with other departments to facilitate successful project completion.
Worked closely with teammates and Project Managers for multiple Telecom Operators.
Installation, Commissioning, Testing and Integration of Multi-Vendor BTSs and Microwave Equipments.
Created detailed reports on engineering activities and findings.
Documented and developed engineering procedures and processes.
Assisted in developing cost-effective solutions to engineering problems.
Education
Bachelor of Engineering - Telecommunication Engineering
Visvesvaraya Technological University
Belgaum
06-2008
Skills
Customer Satisfaction
Deal Closing
Customer Engagement
Sales operations
Solution selling
Sales Presentations
Territory Management
Proposal Writing
Sales analytics
Partner Management
Problem-Solving
Multitasking
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Certification
CCNA
NSE 1,2 & 3
IBM Data Security Sales Foundation
Guaridum Data Protection Technical Sales
Huawei Transmission and Access (Sales & Presales)
Nokia Optical Network Sales
Pursuing CISSP
Timeline
Technical Sales Manager
Eurocontrolli Srl
07.2023 - Current
Sales Account Manager
3w Networks FZE LLC
06.2022 - 06.2023
Solution Manager
3w Networks FZE LLC
04.2021 - 06.2022
ICT Specialist
Inteltec Emirates LLC
12.2010 - 04.2021
Project Coordinator
Telus Networkz Pvt Ltd
08.2009 - 09.2010
BSS Engineer
Avion Systems Pvt Ltd
07.2008 - 08.2009
Bachelor of Engineering - Telecommunication Engineering