Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Accomplishments
References
Work Availability
Interests
Timeline
ANEESH PARAMESWARAN

ANEESH PARAMESWARAN

Abu Dhabi

Summary

Over 16 years of experience in clinic and hospital operations within multi-specialty environments. Expertise in insurance guidelines, revenue cycle management, and statutory compliance with health regulatory bodies. Proven ability to establish new specialty departments in alignment with DOH policies, ensuring operational efficiency. Strong skills in strategic planning, staff training, and healthcare compliance, contributing to enhanced team performance and organizational success.

Overview

16
16
years of professional experience

Work History

CLINIC OPERATIONS MANAGER

GENET MEDICAL CENTER LLC
Abu Dhabi
06.2017 - Current
  • Developing operational policies and procedures for the smooth functioning of the Medical Centre.
  • Evaluate the policies and procedures on periodical basis and update the policies as per the circulars from DOH and insurance Companies.
  • Preparing the Profit and Loss account. Setting Monthly Revenue Target. Developing and Implementing the strategies to achieve the Monthly Revenue Target.
  • Conducting Monthly Medical and Non-Medical Staff Meetings. Preparing and implementing the MOM.
  • Coordinating and follow up with the Insurance Payers for the Collection of Outstanding Claim Payments.
  • Establishing the long term strategic plans to meet the financial objectives of the medical center.
  • Preparing Annual Operational and Capital Assets Budgeting.
  • Directing and coordinate with the Departmental in charges to achieve the best possible results from their departments respectively.
  • Preparing and reviewing the Monthly Revenue Statistics. Conducting monthly staff meetings to review the Performance analysis.
  • Ensure the better Team Work among the staff members of the Medical Center.
  • Negotiating and follow up with Insurance/TPA companies for the empanelment purposes and addition of Specialty Services.
  • Recruitment of doctors and other supportive staffs. Screening the resumes, Scheduling and conducting the Interviews of the short listed Candidates. Preparing Offer Letter. Coordinating the joining and orientation of the newly joined candidates.
  • Analyzing the Customer Feedbackʼs and resolving the customer complaints and grievances, if not resolved satisfactorily from the Front Desk.
  • Organizing Infection Control Meetings, Documentation and Insurance Guideline Trainings on periodical basis.
  • Negotiate with Vendors for the procurement of biomedical equipmentʼs/Instruments/Medical Consumables.
  • Arranging and organizing the CME/BLS trainings for the Medical Professionals as per the requirement of License Renewal from DOH.
  • Obtaining the Insurance Approvals for Dental Procedures and coordinating and managing the daily operational activities of the Revenue Cycle Management Department.
  • Coordinate and carry out the DOH statutory audits/Inspections, JDC, FANAR etc. and implement the recommendations /Action Plans.
  • Managing the DOH Online Portal for the Licensing of Health Care Professionals (registration/renewal/Transfer of license,) and renewal/Change Type of the Health Care Facility Licenses.
  • Responsible for executing the agreements for the out sourced services like Medical Waste Management, PPM Services, Pest Control, Social Media Marketing etc.
  • Establishing and implementing the marketing strategies. Executing the Referral Tie ups for the Diagnostic and Super Specialty services with Leading Diagnostic and Super Specialty Hospitals.
  • Checking the Claim Rejections and Outstanding payments from Insurance Companies.
  • Visiting Department of Health for PRO works.

ASSISTANT HOSPITAL ADMINISTRATOR

AL AHALIA HOSPITAL
Abu Dhabi
02.2014 - 06.2017
  • Assisting the Hospital Administrator to implement the operational policies and procedures for the smooth functioning of clinical departments.
  • Evaluate the policies and procedures on periodical basis in coordination with Quality Assurance Department.
  • Establishing long term strategic plans to meet the financial objectives of the group.
  • Coordinate with finance dept. for the preparation of annual operational and capital asset budgeting.
  • Directing and coordinating with departmental in charges for the smooth functioning of outpatient departments.
  • Coordinate with Quality department for setting the JCIA standards in clinical and non-clinical departments.
  • Sharing responsibility with group HR for recruiting medical and Para-medical staffs.
  • Resolving the customer complaints and grievances, if not resolved satisfactorily from the customer relation cell.
  • Organizing and conducting the various clinical committee meetings on periodical basis.
  • Coordinate with Transportation Department for the transportation needs of doctors and Para medicals.
  • Working in close relation with CSD (Corporate Service Division) for the follow up of Pending and overdue insurance payments from TPAʼs & insurance companies.
  • Preparing monthly hospital Revenue statistics and Departmental utilization statistics with the help of Health Information Department.
  • Organizing CMEʼS and CNEʼS in coordination with chief medical officer and NS.
  • Negotiate and execute the agreements for the outsourcing the services (Laboratory Services, Security, Housekeeping & Catering and Valet Parking etc.)

REGIONAL OPERATIONS MANAGER

AHALIA FOUNDATION EYE HOSPITALS
Kerala
01.2010 - 02.2014
  • Monitoring the Operational and financial performance of 15 nos. of Ophthalmology Specialty Hospitals across all over Kerala.
  • Establish operational policies and procedures for the effective utilization of medical and non-medical clinical resources to produce the best possible outputs in terms of quality patient services.
  • Sharing responsibility with group HRD for recruiting Ophthalmologist and other supportive staffs.
  • Preparing annual operational and capital asset budgeting of the entire Ophthalmology Specialty Hospitals under the regional level.
  • Organizing and conducting periodical medical, administrative, materials and financial audits.
  • Scheduling Regional Ophthalmology Hospitals Administrators and Chief Medical officerʼs meetings to discuss about operational matters and reviewing the financial performances of the hospitals.
  • Preparing and presenting Monthly financial performance statements of Ophthalmology Hospitals to the Top Level management officials.
  • Coordinate with Group Marketing Head for the Electronic Media Promotional Activities, Ophthalmology Medical Campaigns etc.
  • Implementing strong customer oriented Policies and procedure for the patient safety and satisfaction.
  • Resolving customer grievances and complaints, if it is not resolved satisfactorily at zonal level.
  • Coordinate with project management department for the new ophthalmic hospital Projects (Initial Approvals from Local Regulatory bodies, PCB certificate, Waste Management etc.).
  • Responsible to manage the legal and statutory compliance's of the peripheral ophthalmic hospitals.
  • Find new business opportunities in the ophthalmic health care market and timely reporting to the management.

JUNIOR MARKETING EXECUTIVE

AMRITA INSTITUTE OF MEDICAL SCIENCES AND RESEARCH CENTER
Kerala
05.2009 - 01.2010
  • Establish tie up's with corporate clients for outpatient, Inpatient and Executive health check up programs.
  • Conduct Health Checkup screening programs at corporate sites.
  • Establish relationships with referral hospitals and referral doctors to strengthen the referral base.

Education

MASTERS IN HOSPITAL ADMINISTRATION -

AMRITA VISHWA VIDYA PEETHAM, KERALA, INDIA
05.2009

Skills

  • Clinic operations management
  • Leadership and team building
  • Quality assurance and accreditations
  • Budgeting and financial planning
  • Strategic planning and execution
  • Marketing and customer relationship management
  • Insurance and revenue cycle management
  • Talent acquisition and recruiting
  • Legal compliance and regulations
  • Data analysis and reporting

Hobbies and Interests

  • READING
  • MUSIC
  • COOKING
  • PHOTOGRAPHY

References

Available on request.

Languages

Malayalam
First Language
Arabic
Beginner
A1
Hindi
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
English
Advanced (C1)
C1

Accomplishments

  • Successfully added new specialty departments in the medical center
  • All leading insurance companies and TPAs (DAMAN, ADNIC, NAS, NEURON, SUKOON) were successfully added to the insurance network
  • Multiple times, a grade was secured in Tasneef JDC audits
  • Organized and conducted community outreach programs in schools
  • Designed and promoted customized promotional offer packages of Orthodontic, Diagnostic Wellness Packages
  • Established staff discount programs with the Philippine Embassy and ADCB

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Travelling

Reading

Photography

Cooking

Timeline

CLINIC OPERATIONS MANAGER - GENET MEDICAL CENTER LLC
06.2017 - Current
ASSISTANT HOSPITAL ADMINISTRATOR - AL AHALIA HOSPITAL
02.2014 - 06.2017
REGIONAL OPERATIONS MANAGER - AHALIA FOUNDATION EYE HOSPITALS
01.2010 - 02.2014
JUNIOR MARKETING EXECUTIVE - AMRITA INSTITUTE OF MEDICAL SCIENCES AND RESEARCH CENTER
05.2009 - 01.2010
AMRITA VISHWA VIDYA PEETHAM - MASTERS IN HOSPITAL ADMINISTRATION,

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ANEESH PARAMESWARAN