Anelyn Alpino
Dubai
Summary
Driven and adaptable professional with a proven track record at Al Arawae Corporate Services Provider, excelling in fast-paced environments through exceptional teamwork, customer service, and problem-solving skills. Demonstrated expertise in legal documentation and visa processing, alongside a commitment to continuous improvement and achieving high customer satisfaction. Skilled in multitasking and computer applications, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
Work History
PRO SERVICES
Al Arawae Corporate Services Provider
Aspin Tower Building Dubai UAE
08.2021 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Handle the legal work and documentation of the company. Just like employee and employer visa services, implement of government mandates, and license renewal
- Processing visa's employees such as labor contract , entry permit application, change status, medical, emirates id and visa stamping.
- Processing visa cancellation etc.
Barista/Person in Charge/Store Cashier
The Bakery Llc
Al Qouz Dubai UAE
08.2019 - 08.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Worked with management team to implement proper division of responsibilities.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Information Technology - Web Development Management
Ama Computer Learning Center
Tacloban City05.2009
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Computer Skills
- Problem Resolution
Personal Details
Nationality : Filipino
Age: 34
Date of birth: February 13, 1990
Marital status: Single
Visa status: residence visa
Additional Information
- Hardworking
- flexible
- trustworthy
- positive attitude
- friendly
Timeline
PRO SERVICES
Al Arawae Corporate Services Provider
08.2021 - 01.2024
Barista/Person in Charge/Store Cashier
The Bakery Llc
08.2019 - 08.2021
Information Technology - Web Development Management
Ama Computer Learning Center