Anfal Alsharif
Sharjah
Summary
Detail-oriented professional with +7 years of experience. Looking for a position in a fast-paced environment, where I can harness my technical, organizational, and managerial skills, put my knowledge of Executive Master's in Business Administration Program into practice, and contribute my competencies and experience in the operation and management field to achieve the organization's goals as well as my personal goals.
Overview
7
7
years of professional experience
22
22
years of post-secondary education
Work history
Senior Executive - Tradeflow
Dubai Multi Commodities Centre (DMCC)
Dubai
01.2022 - Current
- Direct the administrator to achieve operation targets.
- Establishes strategic goals by gathering financial, service, and operations information.
- Plan and implement systems that perform the work and fulfill the goals of the department efficiently and effectively.
- Identification of issues that may affect sales, production or delivery of services, and creation of solutions to promptly address problems.
- Delegate tasks and set project deadlines.
- Manage the overall operational, budgetary, and financial responsibilities and activities of the department.
- Oversee liaisons between Tradeflow and DMCC departments to insure smooth operational functions.
- Identify areas of process improvements to improve efficiency, effectiveness, and cost rationalization.
- Develops, coordinates, and enforces, policies, procedures, and productivity standards.
- Aligned progress of multiple team projects with overarching company values, achieving agreed Key Performance Indicator targets.
Executive - Tradeflow
Dubai Multi Commodities Centre (DMCC)
Dubai
01.2018 - 12.2021
- Oversee day-to-day operations and assuring their completion and Oversee and support members with inquiries.
- Manage documentation and processes for business and financial initiatives.
- Maintain quality service by keeping quality and customer service standards, analyzing and resolving customer service problems, and providing inputs for system improvements.
- Engage in developing and implementing plans and goals for the department.
- Provides inputs on financial objectives by forecasting requirements.
- Generate and oversee the monthly financial and performance reports.
- Work closely with Senior manager - operation, to finish department reports.
- Support in providing business related feedback which helps in developing products and providing services.
- Support with developing Tradeflow Budget by providing operational inputs.
- Support in implementing and monitoring the department's policies and procedures.
- Conduct training sessions for old/new clients whenever needed and answer customer queries related to the system and functionality.
- Create and maintain relationships with relevant stakeholders and DMCC Tradeflow members.
Business Development Executive
Dubai Multi Commodities Centre (DMCC)
Dubai, United Arab Emirates
08.2016 - 12.2020
- Create and maintain relationships with relevant stakeholders and DMCC Tradeflow members.
- Deliver financial targets of the department.
- Developed and implemented value-adding strategies to increase product and service profitability.
- Input in development and implementation of new products as part of the platform.
- Generated new leads through networking at industry conferences and events.
- Responsible for organization of potential, current and new member demonstrations, training and development to stimulate membership growth and transaction volume growth.
- Increase reputation & knowledge of DMCC and its products and services to potential and existing customers.
Education
Master of Business Administration - Executive Master of Business Administration
University of Sharjah
Sharjah 04.2001 - 05.2023
Bachelor of Business Science - Finance
Zayed University
DubaiSkills
- High level of computer literacy & Sales Force knowledge
- Strong Communication and networking Skills (Listening, Verbal, Written, Speaking)
- Commercial Awareness Skills
- Problem solving skills
- Excellent English speaking and writing skills, Arabic language skills
- Reporting Skill
- Data (Database) Management
- Digital competence
- Process Development
- Business Development
- Stakeholder Relationship Management
Languages
Arabic
Native
English
Fluent
Timeline
Senior Executive - Tradeflow
Dubai Multi Commodities Centre (DMCC)
01.2022 - Current
Executive - Tradeflow
Dubai Multi Commodities Centre (DMCC)
01.2018 - 12.2021
Business Development Executive
Dubai Multi Commodities Centre (DMCC)
08.2016 - 12.2020
Master of Business Administration - Executive Master of Business Administration
University of Sharjah
04.2001 - 05.2023
Bachelor of Business Science - Finance
Zayed University
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